1 Reply Latest reply on Jul 15, 2014 10:27 AM by joe_intel

    Unable to boot NUC D34010WYK after connecting a USB3.0 device

    Bruce_M

      Hi,

       

      I have a D34010WYK which was working perfectly fine prior to connecting a USB3.0 device to it. Once I did that, the NUC turned itself off and now I'm unable to boot it anymore.

      When I press the power button the blue light and CPU fan start but there is not display output, neither can I hear any beep if I connect a headphone to the audio port.

      I've tried, to remove the internal battery and leaving it for 1 hour and still no change. I've also tried to update the BIOS but nothing seems to happen when I do that (no display output, no blinking LED, no audio).

       

      Is there anything that I could do to recover the NUC?