I updated from 12.9 to 13.1 few hours ago and I thought my hard disk was going to fail...I don't have a click every 10 sec, but it clicks more often than before.
Any smart utility can confirm load/unload cycles numbers growing at every click.
So I'm not crazy and drive is not going to die soon (I hope XD )
It's 13.1 that increases hdd clicking for some reason.
Now I'm concerned about the disk safety, should I downgrade the driver as soon as possible?
My disk is a hitachi deskstar 7k3000 HDS723020BLA642 connected to intel controller on a z87 mb (SATA 3, AHCI mode)
Well, If you want your drive to work as normal, without too many load/unload cycles, you should do the following procedure:
Downgrade to Intel RST 12 series driver.
Power off you PC (unplug the PSU AC cable).
Connect the affected disks to any different Intel Sata port.
Power on you PC and you'll notice that the issue is gone.
I upgraded from RST 12.9 to 13.1 and my 3TB Toshiba drive started excessively head parking, racking up many load/unload counts in the SMART data. There is an audible chirp which frequently happens and was the dead giveaway that something was wrong.
I rolled back to 12.9 and the problem went away.
Using an Asus P67 board with RAID mode enabled. The hard drive is not in a RAID array. I have other hard drives in a RAID 5 array which do not seem to be effected.
I downgraded to 12.9, rebooted but hard disk was still clicking too often.
so following your procedure I switched off the psu waiting until all the leds went off, swapped sata cable, and restarted pc
It seems it's working now, even though I did a mistake and I swapped the dvd drive cable and not the hdd one XD
Smart C1 count it's still on the same value it was right after the downgrade, it's not increasing like when I had 13.1.
So, roughly 6 load/unload cycles every minute. Perhaps you can provide more information about your systems, such as the Intel® Rapid Storage Technology report (Help, System Report, Save) and msinfo32 (Windows* key + R, type “msinfo32”, press OK, and click File, Export). You can attach the files using the Advanced Editor when replying.
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I found something interesting today
While using 12.9 AIDA reports this:
But after upgrading to 13.1 it's not disabled anymore, it turns "Enabled" there, and maybe that's why I'm hearing more clicks from the disk, because APM is now working and uses head parking every now and then.
The question is:
how is APM supposed to stay, enabled or disabled?
or in other words:
was it a 12.9 bug or a 13.1 one?
But I'm pretty sure something has changed in the way the driver enables/disables APM on supported devices.
EDIT: I double checked with another software, just to be sure.
Crystal disk info says APM is disabled with the slider all the way left while using 12.9
After 13.1 update APM is reported to be enabled (OFF->ON) and the slider goes in the the middle
This is how the window looks like (while using 12.9)
I'll try to post everything here, btw I'm using windows 8.1 (update 1) too.
In addition to the reports attached I'm posting a couple screenshots that explain the different behavior between 12.9 and 13.1 drivers.
I state that I don't use any utility to manually change APM status for my disk, everything is at default.
12.9 on the left, 13.1 on the right
12.9 on the left, 13.1 on the right
Again, I'm not using anything to force apm values, it's the driver itself that decides to activate APM or not.
So, it seems to me the two drivers are interpreting apm capability on the drive in two different ways...but I can't say which is the correct one.
This could explain the increased number of clicks related to head parking that is used while APM is enabled and working.
Today I found a new whql driver labeled 188.8.131.526 so I decided to give it a go and report here, I know it's not official but I was hoping to give you a good news on the argument.
Unluckily it's the same as the other 13.x drivers, it turns on the apm management on my disk.
This should be clarified:
either the 12.9 driver was wrong ignoring the apm capabilities of my disk, or the 13.x is bugged because it's forcing a feature that should stay disabled at default.
Same pc, same hard drive (same firmware too), no hard disk utilities used, everything is at default, just switching the intel RST drivers.