9 Replies Latest reply on Jul 18, 2014 4:37 PM by ckruse

    335 Series SSD appears in Windows but not in Toolbox

    ckruse

      I'm trying to 'erase' an SSD using the Intel SSD Toolbox software (to prep it for sale). I'm using a Windows 8 VM via Virtualbox on my 2013 iMac to access the appropriate utilities in the Toolbox software. The drive appears in Windows just fine (My Computer, Disk Management, etc) and I can write files to it. However, it does not appear in the Intel Toolbox software. Any ideas?

       

      A few additional details in case they help:

      1) I'm using a Thermaltake Blacx (usb 2.0?) dock. Dock and cables work fine (tested on multiple machines).

      2) Windows wouldn't recognize the Mac OS Journaled formatted drive, so I reformatted to NTFS to get Windows to recognize it

      3) The Windows 8 VM is the "Modern IE" developer version used by us front-end developer types to cross-browser test

       

      I have access to some older Windows boxes via family members (albeit not immediate access), but since the VM allowed Windows to read/write to the drive, I'm assuming it's a quirk with the Toolbox software itself and not the VM setup?

       

      Thanks in advance!