Hi Paul, please verify in Windows* how is the Intel® SSD detected in Device Manager. It should be listed as INTEL SSD… under Disk drives. If the drive is identified as USB to ATA/ATAPI/IDE or similar, then the drive is being masked by the USB cable you are using. I recommend getting a cable that does not mask the drive, such as the Bizlink G13532-001.
You may also try using different software if you have trouble getting a different cable.
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Same issue here. I have no problem using other software to migrate as EaseUS has worked for me in the past. However, before going that route I'm hoping to determine whether the drive will be recognized as "Intel drive" after it's installed in the PC since I understand the Intel SSD toolbox utilities will only work on Intel SSD. After I bought into the marketing pitch that Intel has this great software that knows how to optimize Intel drives, I worry that application won't work either.
Thanks in advance for any info as to whether this is only an issue with the USB connection and whether toolbox software will recognize this as an Intel drive once the drive is installed in the system.
The Intel® SSD Toolbox will recognize Intel® SSDs that are connected via its form factor ( SATA, M.2, PCIe*) therefore through a USB connection, the drive will not be recognized.
In case anyone else is experiencing the same issue as the original poster, here's a workaround Intel support provided when I contacted them.
When I used that workaround utility, the Data Migration software no longer complained. Hope that helps someone.