1 Reply Latest reply on Jul 7, 2014 12:51 PM by sylvia_intel

    NUC DC5342HYE randomly does not boot

    8tree

      Hi,

       

      We are experiencing some problems with the NUC DC5342HYE . Randomly, on boot we get this message :

      BIOS has detected unsuccessful post attempt(s).

      Possible causes include recent changes to BIOS

      Performance Options or recent hardware change.

      Press 'Y' to enter Setup or 'N' to cancel and attempt to boot with the previous settings.

       

      We have installed about 20 of these systems and only some of them show this behaviour. This seems to be persistent over diffferent BIOS versions.

      After searching many hours on this forum and others, I find nothing to fix this problem.

      When I press on 'N', the system boots with no problems.

       

      So my question is: Is there any options to disable this message (or to bypass it after some time).

      This message is really annoying because the systems we use in our company have no keyboard connected, they just got a touchscreen.

       

      Thanks for any hint,


      Erik

        • 1. Re: NUC DC5342HYE randomly does not boot
          sylvia_intel

          Hello Erik, I am sorry to hear you are having problems with your system.

           

          We have heard about this behavior, please check the following procedure and let me know if this fixes your issue.

          • Go into Bios
          • Restore all to Default
          • And click Performance / Summary
          • Then “disable” Failsafe Watchdog
          • Then reboot.


          Which BIOS version do you have installed?