1 Reply Latest reply on Jul 4, 2014 10:25 AM by kevin_intel

    Can't change resolution (Intel (R) HD Graphics 4000)

    SergejBauer

      Hello,

       

      i need some help. Today i turned on my laptop and suddenly i have 1024x768 resolution, for an unkown reason.

      First i thought i need to update my drives (GeForce GTX 680M and Intel (R) HD Graphics 4000). I did and restarted my laptop.

      Nothing changed. Uninstalled and re-installed still have the problem. I can change only to 1024x768 and 800x600.

       

      Specs:

      Machine name: SERGEJ-MSI

      Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

      Language: German (Regional Setting: German)

      System Manufacturer: Micro-Star International Co., Ltd.

      System Model: GT70

      BIOS: MSI GT70 E1762IMS Ver:1.0U MSI-Notebook

      Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz

      Memory: 8192MB RAM

      Available OS Memory: 8088MB RAM

      Page File: 4150MB used, 12024MB available

      Windows Dir: C:\windows

      DirectX Version: DirectX 11

      DX Setup Parameters: Not found

      User DPI Setting: Using System DPI

      System DPI Setting: 120 DPI (125 percent)

      DWM DPI Scaling: Disabled

      DxDiag Version: 6.01.7601.17514 64bit Unicode

       

      I hope you can help me with my problem.

       

      PS: I took a different flatscreen, still have the problem. I find something strange, that the flatscreen is named after "Digital Flatscreen 1024x768 60Hz" in device manger (both of the flatscreens).