Hello Seve, thanks for contacting us through the Intel Communities.
I’m going to report this behavior to our engineers so they can check it out. However I would like to know if you had this behavior before the firmware upgrade on your SSD. It is very important for us to know this information in order to find out if this is been cause by the SSD or by other device on your laptop.
Have you tested the SSD on another computer?
Have you tried any other SSD on your laptop?
Let me know all this information as soon as possible.
Thanks a lot.
I honestly can't remember if I had the problem before DC32 or not as I usually had the laptop plugged in all the time. I don't have any other laptops to test it with. I have a desktop that I can use to add it as a drive but again, that's always plugged in and I wouldn't be able to see if it'd work on a different system under battery power. And lastly, this is the only SSD I've tried with this laptop.
I tried updating the drivers on the power management software and that had no effect too.
Thanks for the information. Let me check what I can get from the engineers about this behavior.
We think this problem is probably related to the battery, have you had any other issues with it? For example reduced run-time.
You can also try using the laptop without connected to the AC power, check how long it stays on without having power problems.
Again, the only way to find out if your SSD is defective is by testing it on another computer.