Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20596 Discussions

Graphic/Display issue for Dell Inspiron 5537

LYu9
Beginner
1,321 Views

I have been using this laptop for a few months, it was working perfectly until last week.

I found watching movies/youtube lagging or low frame rate,

and my fps goes down to 15 from 60 after 10 mins when I play League of Legend.

At first, I would only need to restart my laptop and waited till, "display driver stopped responding and has recovered" is shown.

Then my fps would be fine.

However, now this doesn't happen anymore and my computer lags a lot now.

System Information

------------------

Time of this report: 6/23/2014, 01:22:39

Machine name: HOKANG

Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron 5537

BIOS: A07

Processor: Intel(R) Core(TM) i7-4500U CPU @ 1.80GHz (4 CPUs), ~2.4GHz

Memory: 8192MB RAM

Available OS Memory: 8072MB RAM

Page File: 4076MB used, 5276MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

0 Kudos
1 Reply
Jose_H_Intel1
Employee
499 Views

Considering the symptoms and background history I believe the computer's cooling fan or air duct is being affected; it probably needs some cleaning or maintenance. You may want to contact your http://www.intel.com/support/oems.htm system manufacturer for technical assistance.

0 Kudos
Reply