2 Replies Latest reply on Jun 23, 2014 2:06 PM by joe_intel

    BSOD in W8.1 while installing any HD4600 Drivers

    WegiMa

      Hello,

       

      this is my first post here. Here is my problem:

       

      When i change the reserved VRAM for the IGPU Intel HD4600 to 1024MB in the Bios Settings, i can´t install any Intel HD Graphics Driver.

      I have made a fresh install of WIN 8.1 and tried to install any actual Graphic Driver from every of this sources:

       

      • The system manufacturer’s website (MSI).
      • Generic drivers provided by Intel.
      • Microsoft*’s inbox driver via Windows* Update.

       

      But everytime at the same point of driver installation, i get an BSOD with the following message:

       

      PAGE_FAULT_IN_NONPAGED_AREA (igdkmd64.sys)

       

      The Basic Driver of WIN 8.1 is working. But trying to install any other Driver ends with a crash.


      When i set in Bios the reserved VRAM for the IGPU Intel HD4600 to 512MB or less, i have no trouble with installing any Intel Graphic Driver.

       

      Here are the components of my System:

       

      MB: MSI Z97M-G43 (Actual Bios Version 1.2)

      CPU: Core i3-4360

      IGP: Intel HD4600

      RAM: 16GB Kingston HyperX

      OS: WIN 8.1 64bit

       

      Thanks for your help

      WegiMa

        • 1. Re: BSOD in W8.1 while installing any HD4600 Drivers
          Robert S

          I can confirm this error, not only will the Intel HD Video driver on my MSI PC Mate disk not install at 1024 but their website's Z97 - Intel VGA Driver. - 2014-05-23 - 10.18.10.3540 - Win8.1 32, Win8.1 64, Win8 64, Win8 32, Win7 32, Win7 64 - intel_vga_8_mb.zip will not install or boot on win 8.1 Pro x64 at 1024. Every time I get the (Winkey) WBSOD. But it runs fine at 512 or below, and this quite obviously is not acceptable as HD4600 is a significant improvement over my other system's 4000, so I have no plans to buy another GPU. Fix us please Intel. More are on the way...

           

          Intel Core i7-4790 Haswell 3.6GHz LGA 1150 84W Desktop Processor Intel HD Graphics 4600

          MSI Z97-G41 Desktop Motherboard - Intel Z97 Express Chipset - Socket H3 LGA-1150 - ATX

          Crucial Ballistix Tactical 2x2GB DDR3 1600Mhz SDRAM Memory Module

          Western Digital WD Blue WD10EZEX 1TB 7200 RPM 64MB Cache SATA 6.0Gbs 3.5" Internal Hard Drive

          Rosewill Green RG530-S12 ATX12V & EPS12V Power Supply

          Linksys E900 Wireless-N300 Router (E900)

          Passmark Benchmark Score: sys-2545, cpu-10252, 2d-976, 3d-660, ram-1889, hd-1212

          • 2. Re: BSOD in W8.1 while installing any HD4600 Drivers
            joe_intel

            In most cases, your computer manufacturer has already configured your computer to use the maximum amount of graphics memory that is possible for your particular model.  I recommend checking with the motherboard manufacturer for the actual maximum graphics memory supported by your BIOS and whether it is possible to increase that amount.

            Graphics — Graphics memory FAQ for Windows 2000/XP/Vista/7*