1 Reply Latest reply on Jun 23, 2014 8:16 AM by sylvia_intel

    Black screen when I change my graphics settings


      It done it randomly it never usually does this, everytime i touch any of the brightness settings in Color Managment in the Intel HD Graphics settings, the screen cuts to black and I have to reset my laptop. How do I fix this?

        • 1. Re: Black screen when I change my graphics settings

          Hello Lalalalashee, I am sorry to hear that you are having issues with your system.

          I would need to get additional information on your issue since I tried to change the brightness on my OEM system, and I did not experience this behavior.


          • Please let me know which if the model number of the processor you are using?
          • Which Graphics driver version do you have installed?
          • Which is the model number of your computer/motherboard/laptop?