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Black screen when I change my graphics settings

BGibs1
Beginner
‎06-21-2014 02:43 PM
1,355 Views

It done it randomly it never usually does this, everytime i touch any of the brightness settings in Color Managment in the Intel HD Graphics settings, the screen cuts to black and I have to reset my laptop. How do I fix this?

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Silvia_L_Intel1
Employee
‎06-23-2014 07:16 AM
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Hello Lalalalashee, I am sorry to hear that you are having issues with your system.

I would need to get additional information on your issue since I tried to change the brightness on my OEM system, and I did not experience this behavior.

  • Please let me know which if the model number of the processor you are using?
  • Which Graphics driver version do you have installed?
  • Which is the model number of your computer/motherboard/laptop?
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