I would like you to try the steps below. There are some possible causes for Limited Connectivity; hopefully these suggestions will help you:
- The modem and router may need to be restarted, or do not have the IP address set up correctly, or the modem is not transmitting internet connection from the provider. This can be discarded if other computers are connected without this issue:
- The wireless security/encryption type was setup incorrectly.
- A firewall, antivirus or other security software is interfering. The best option is a complete uninstall of the program.
- TCP/IP stack needs to be reset.
How to reset TCP/IP by using the NetShell utility
Flush and reset a client resolver cache using the ipconfig command: Domain Name System(DNS)