13 Replies Latest reply on Oct 30, 2014 7:40 AM by sylvia_intel

    HD Graphics 3000 and Windows 8.1 - no performance and Lync is not starting on Ver. 3517

    A_lex

      Dear Intel Community,

       

      I am slowly getting desperate, maybe someone here can help me...

       

      since I have upgraded my Lenovo T420s to Windows 8.1 my graphics performance is pretty bad. It is not noticeable in normal desktop mode but in some situations the problem gets visible: scrolling in Internet Explorer or Flash content is slightly stuttering and even worse: HD video conferences on all clients I have installed (Microsoft Lync 2013, Cisco Jabber, Acano Client) is almost unusable. It works for about one minute and then my CPU usage goes to 100%,

       

      I then tried to upgrade the driver from 3347 to recent 3517 and since then my Lync 2013 client doesn't start at all - it stucks at "starting". After a quick search I found that others have the same issue with this driver version: Lync 2013 Client on Windows 8.1 stuck at "starting"

       

       

      In the meanwhile I reinstalled Windows 8.1 from scratch but both problems remain. To be clear, it worked wonderfully on Windows 8.

       

      I am working in the video conference business and need to make HD video calls every day from my laptop, help would be much appreciated!

       

       

      Best regards

      Alex