3 Replies Latest reply on Jun 11, 2014 8:38 AM by allan_intel

    irql_not_less_or_equal igdkmd64.sys issue in Windows 8.1

    ale.gand

      Hi everybody,

      I have a problem.

      When I play videogames on my laptop often I get BSODs with this message: "irql_not_less_or_equal (igdkmd64.sys)" and then the PC reboot.

      I checked the log about this crash and I found out that is related to Intel HD Graphics 4000.

      How can I resolve this issue? I've already updated the driver to the last one relased form my OEM (Asus), tested on Windows 8.1.

       

      Any idea?

       

      Thank you