1 Reply Latest reply on Jun 9, 2014 8:51 AM by kevin_intel

    Troubleshooting my PC and i7-2600K CPU fail IPDT's PCH test. Is this the cause for fail update?

    k@rn

      Hello

       

      This is my first post so sorry if this post may be out of place but I am having some issue with my PC. Recently, it's fail to boot after Windows' updates quite often. I ran the test and the CPU fail the PCH test. I was wondering if this failure may contribute to the fail updates.  The test result and the screenshot is posted below.

       

      Thank you in advance.

       

       

       

      ---------------------------

      --- Testing Processor 1 ---

      ---------------------------

       

       

       

       

      --- IPDT64 - rev  2.10.0.0.MP ---

       

       

       

       

      --- Start Time: 06/09/2014 12:17:06---

       

       

       

       

      --- Skipping Config ---

       

       

       

       

      --- Reading CPU Manufacturer ---

       

       

      Expected --> GenuineIntel

      Detected --> GenuineIntel

      Found --- Genuine Intel Processor ---

       

       

      --- Temperature Test ---

       

       

      Temperature Test Passed!!!

       

       

       

       

      Temperature = 66 degrees C below maximum.

       

       

       

       

      --- Reading Brand String ---

       

       

      Detected Brand String:

      Intel Core i7-2600K   3.40GHz

       

       

      Brand String Test Passed!!!

       

       

       

       

      --- Reading CPU Frequency ---

       

       

      Expected CPU Frequency is --> 3.40

       

       

       

       

      Detected CPU Frequency is --> 3.40162

       

       

      CPU Frequency Test Passed!!!

       

       

       

       

      --- FSB NOT Supported on this Processor ---

       

       

       

       

      --- Running Base Clock test ---

       

       

       

       

      Detected Base Clock --> 100

      Base Clock test Pass ---

      ..QPI rate Test not supported..

      ..Skipping QPI rate Test..

       

       

      Skipping QPI rate Test

       

       

       

       

      --- Running Floating Point test ---

       

       

       

       

      Million Floating Points per Second, MFLOPS --> 316.8

      Floating Point Test Pass ---

       

       

      --- Running Prime Number Generation Test ---

       

       

       

       

      Operation Per Second--> 5.31663e+006

      Prime Number Generation Test Pass ---

       

       

      --- Reading Cache Size --- 

       

       

      - Detected L1 Data Cache Size --> 4 x 32

      - Detected L1 Inst Cache Size --> 4 x 32

       

       

      - Detected L2 Cache Size --> 1024

      - Detected L3 Cache Size --> 8192

       

       

       

       

      Cache Size Test Passed!!!

       

       

       

       

      --- Determining MMX - SSE capabilities ---

       

       

       

       

        --- CPU FEATURES DETECTION FOR ---

                   ---        MMX SSE       ---

      MMX - MMX Supported --> Yes

      SSE - SSE Supported --> Yes

      SSE2 - SSE2 Supported --> Yes

      SSE3 - SSE3 Supported --> Yes

      SSSE3 - SSSE3 Supported --> Yes

      SSE4.1 - SSE4.1 Supported --> Yes

      SSE4.2 - SSE4.2 Supported --> Yes

        --- MMX SSE - capabilities check complete ---

       

       

      MMX Test Result --- PASS

      SSE Test Result --- PASS

      SSE2 Test Result --- PASS

      SSE3 Test Result --- PASS

      SSSE3 Test Result --- PASS

      SSE4.1 Test Result --- PASS

      SSE4.2 Test Result --- PASS

      MMX SSE Testing Passed !!

       

       

      --- Determining AVX AES PCLMULQDQ capabilities ---

       

       

       

       

        --- CPU FEATURES DETECTION FOR ---

                  --- AVX/AES/PCLMULQDQ ---

      AVX - Advanced Vector Extensions Supported --> Yes

      AVX OS Support   - AVX Operating System Supported --> Yes

      AES - Advanced Encryption Standard Supported --> Yes

      PCLMULQDQ - Polys Carry-Less Multiply Supported --> Yes

        --- AVX AES PCLMULQDQ capabilities check complete ---

       

       

      AVX Compare Test Result --- PASS

      AES Test Result --- PASS

      PCLMULQDQ Test Result --- PASS

      AVX AES PCLMULQDQ Testing Passed !!

       

       

      --- Reading Memory Size ---

       

       

       

       

      Detected Memory Size is --> 8.00GB

       

       

       

       

      --- Integrated Memory Controller Stress Test ---

       

       

       

       

      --- Integrated Memory Controller Stress Test Pass!!! ---

       

       

       

       

      Integrated Memory Controller Test Pass!!!

       

       

       

       

      Chipset          : Intel(R) P67 Chipset

      Chipset Stepping : B3

       

       

      2 device connected to PCI Express Port 0

         1 : AMD Radeon HD 5700 Series

         2 : High Definition Audio Bus

       

       

      No device connected to PCI Express Port 1

       

       

      1 device connected to PCI Express Port 2

         1 : USB xHCI Compliant Host Controller

       

       

      1 device connected to PCI Express Port 3

         1 : Qualcomm Atheros AR9285 Wireless Network Adapter

       

       

      1 device connected to PCI Express Port 4

         1 : Standard Dual Channel PCI IDE Controller

       

       

      1 device connected to PCI Express Port 5

         1 : USB xHCI Compliant Host Controller

       

       

      1 device connected to PCI Express Port 7

         1 : PCI standard PCI-to-PCI bridge

       

       

      1 device connected to PCI Express Port 8

         1 : Standard SATA AHCI Controller

       

       

      --- Error while retrieving SATA Device Information from OS ---

      ..Platform Controller Hub Test Failed..

       

       

      Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS

       

       

       

       

      Chipset          : Intel(R) P67 Chipset

      Chipset Stepping : B3

       

       

      2 device connected to PCI Express Port 0

         1 : AMD Radeon HD 5700 Series

         2 : High Definition Audio Bus

       

       

      No device connected to PCI Express Port 1

       

       

      1 device connected to PCI Express Port 2

         1 : USB xHCI Compliant Host Controller

       

       

      1 device connected to PCI Express Port 3

         1 : Qualcomm Atheros AR9285 Wireless Network Adapter

       

       

      1 device connected to PCI Express Port 4

         1 : Standard Dual Channel PCI IDE Controller

       

       

      1 device connected to PCI Express Port 5

         1 : USB xHCI Compliant Host Controller

       

       

      1 device connected to PCI Express Port 7

         1 : PCI standard PCI-to-PCI bridge

       

       

      1 device connected to PCI Express Port 8

         1 : Standard SATA AHCI Controller

       

       

      --- Error while retrieving SATA Device Information from OS ---

      ..Platform Controller Hub Test Failed..

       

       

      Platform Controller Hub Test Failed. Error while retrieving SATA Device Information from OS

       

       

       

       

      --- Test End Time: 06/09/2014 12:17:22---

       

       

      System Information

      ------------------

      Processor Name: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz

      Processor Information: Intel64 Family 6 Model 42 Stepping 7

      Number of Physical Cores: 4

      Number of Logical Cores: 8

      Installed System Memory: 8 GB

      Operating System: Microsoft Windows 8.1 Pro 64-bit

      Graphics Information: AMD Radeon HD 5700 Series

      System Product: P8P67 EVO

      System BIOS: 3602

      FAIL

       

      intel fail test.png