I am receiving a box with the wrords "Microsoft Visual C++ Runtime Library as the header. It advises that elDH\Intel Media Server\Media Server\bin\mediaserver.exe has requested Runtime to erminate it in an unusual way. I don't know what this means! It advises me to contact the application's support team, which I have been advised by Tversity is you! Could you please advise me what I'm supposed to do and how I can remove the box from my screen?