Thanks for your fast response.
The laptop is a Dell Latitude E4300 with Win7 installed.
The PROSet version is 220.127.116.11. Should I download the latest version?
The display adapter is Intel WiFi Link 5300 AGN v18.104.22.168 using the driver file, netw5v64.sys.
I'm told most of our Win users use Win7 and will be affected. Our current workaround is to use a non-Intel, USB wifi modem.
Also, eduroam uses a Radius server for authentication.
The comment about the 7260 comes from here.
In this case yes. It is necessary to update the PROSet driver to the latest we have. You can get it here:
Now I am in doubt with something here. You say you have the Wireless 7260 but also you mentioned the WiFi link 5300 AGN card (which is an old product now) so my question is, what is the wireless you have?
You can check this information under Network Adapters in Device manager. Let me know please.
I found some information in the web with a configuration for this; however, it is necessary to check with the network admin the correct configuration. In your case, there may be some different steps while doing the configuration.
Here you can see an example of this:
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