3 Replies Latest reply on Oct 1, 2014 11:23 AM by Muthu Kumar Branched from an earlier discussion.

    Intel Wireless AC 7260 Bluetooth devices lose connectivity

    neilshahlimited

      Intel NUC Unit D54250WYKH
      Intel Dual Band Wireless-AC 7260 - Network adapter with Bluetooth
      Windows 8.1 Pro 64-Bit

       

      I bought a Microsoft bluetooth Wedge mouse and keyboard. They both paired and worked fine with the NUC the first time I used them. After a few hours I restarted the machine and from then on they have both failed to be recognised when I try and add a device. I have tried both BT_3.1.1311_e164 and BT_17.0.1401.03_e164 Intel drivers and I have not managed to get it to recognise the keyboard, mouse or mobile phone. These things are all recognised by another bluetooth computer i have. Strangely the Intel Driver Update utility keeps telling me there is a newer driver available even after i update.

       

      How can I recognise the bluetooth devices Intel?

       

      Thanks


      Things I have tried:
      Full power down
      Taking out SSD and Network card
      Disable bluetooth, run services.msc and restart
      Bios update