Thanks for joining the NUC community.
Sorry about the trouble. I understand you are getting thermal trip errors while booting up.
Please try to perform BIOS recovery, if this is a BIOS issue, then it might be fixed:
File name: FY0034.BIO
Instructions for BIOS recovery available below:
At this stage, only the BIOS provides temperature readings for your motherboard model.
Sorry about the trouble.
At this stage, it seems to be a BIOS chipset issue. I recommend contacting Intel support and request warranty for your NUC.
www.intel.com/chat and contact Desktop support.
I'm seeing the same thing on reboot. Although I've never seen the motherboard ambient temperature above 44C, I'm seeing the Processor Thermal Trip error every once in a while on reboot.
I'm running Linux Debian Wheezy and hardly pushing any load on the box. It's basically just running the OS.
I'm running BIOS 34.
Mainly just replaying to share the fact that I'm seeing the same warning on boot.
I've the same issue,
running bios 34, Ubuntu 14.04 - amd64 bit version on NUC2820
I looked in the bios settings for the fan and observed that the 3 temperature points look awkward:
- critical temp 88 degrees
- control temp: 80 degrees
- full fan temp: 88 degrees
It looked to me that full cooling only kicks in when critical temperature is reached (too late), so I changed the temps to:
- critical 88 (the same)
- control point: 68
- all on: 78
Now the thermal trip did not occur during the last 10 reboots.
Furthermore (but that's XBMC specific): turning of the RSS feed in XBMC caused the temperature (measured by lmsensors) to drop by some 20 degrees!
Maybe this can help others.
I have an update about the NUC we got back in with this problem. Turns out, it looks like the unit had been dis-assembled and the fan/heatsink removed and put back on with the appropriate thermal interface material reapplied. That certainly would cause thermal issues.
I see in this community thread, you all are reporting this error on brand new units, so I'm certain nobody is messing around with the heatsink. So, we are back to the drawing board - we need to get more failing units for analysis.
If anyone here who has this error wants to arrange for a swap, let me know.