2 Replies Latest reply on Jun 7, 2014 3:38 AM by TommyK

    Intel  DZ77GA-70K motherboard MB will not recognize GTX760 card with 32GB of memory installed.

    TommyK

      This will sound a bit strange, but I've been using my GTX760 card in my PC with an Intel  DZ77GA-70K motherboard for over 6 months, with 16GB of memory (2x8GB).   For a lot of reasons I upgraded to 32GB of memory, using the same Corsair Vengeance DDR3 memory as the original memory.

       

      I just installed the memory, and I fired it up, and the GTX760 did not display anything, but here's the weird part.... The PC continued to boot normally.

       

      I shut down, took out the memory, and rebooted, it worked properly but with 16GB.

       

      Shut down again, put in the new memory, but took out the old memory.   It worked properly but with 16GB.

       

      So I shut down one last time, put in a 32GB, and this time, I plugged in the HDMI cable to I could use the built-in graphics, and the PC is working normally, and it recognizes all 32GB of memory.   However, in that configuration the GTX760 is ignored by the motherboard.

       

      To answer the next obvious question, the motherboard is already at the last version of the BIOS dated 5/13.

       

      So I'm not sure where to take this issue.   Obviously the MB works fine with 32GB, but not with the EVGA GTX760.

       

      What should I do next?

        • 1. Re: Intel  DZ77GA-70K motherboard MB will not recognize GTX760 card with 32GB of memory installed.
          joe_intel

          Could this be power related? You may want to check your system’s power needs and the power supply wattage.

          You may also want to check if there is a firmware update for your graphics card and if the processor and memory are running at default values.

          If available, you may also test with a different graphics card.

          Intel® Desktop Board DZ77GA-70K — System memory

          • 2. Re: Intel  DZ77GA-70K motherboard MB will not recognize GTX760 card with 32GB of memory installed.
            TommyK

            So I figured it out.

             

            When you change memory amounts on this MB, you have to reset the CMOS for use with an external video card.    I discovered this by accident as I attempted every possible combination of things to try and fix it since I knew both memory and video card were known to be good.

             

            Joe, your suggestion was also proffered to me over at the EVGA site, but as I pointed out to EVGA, the addition of 2 sticks of memory simply don't cause enough power drain to seriously consider as the culprit, and in any event the 800W power supply is more than big enough to handle it.    However, I appreciate that you took the time to reply as the issue was quite frustrating.

             

            Since the EVGA nVidia GTX760 is quite a common mid-to-high-end video card,  I consider this part of the buggy nature of this motherboard.  So if you have this motherboard (or it's variations) and you're changing memory, you'll want to reset the CMOS as you boot up, and be prepared to switch back to using the built-in graphics card to reset the CMOS.

             

            But for now, I have Windows 8.1 running with 32GB of memory with an add-in video card.

             

            Thanks everyone who offered support or at least read my post.