8 Replies Latest reply on Nov 11, 2015 6:12 AM by kevin_intel

    D54250WYKH - Flashing black screen when using right-click menu

    Slim_Jim

      I'm using Windows 8.1 and I have the latest graphics driver (10.18.10.3621) installed, but after every boot or every time after turning the display on, when previously it was turned off automatically to save power, if I right click anywhere (e.g. on the desktop), where the right-click menu contains the Intel graphics options, the display goes black for 1-2 seconds, but after this, every right click is working until the display turns off again to save power.

       

      Sometimes the display goes black for two times for 1-2 seconds, then a pop-up says that the Intel HD graphics driver for windows 8(R) has stopped responding and has successfully recovered.

       

      I have a mini displayport to displayport cable connected directly to a Dell U2312HM.