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Impossible to install new driver for HD 4000

Ode_l2
Beginner
1,710 Views

Hello,

I have a Dell with Intel Core i5-3210M , at 2.5 Ghz, with 8GB RAM, and an Intel HD 4000 for graphics. It runs on Windows 7 home premium, SP1.

I just upgraded my Dell graphic drivers to Video_Driver_KF43F_WN_8.15.10.2696_A03 . Still, I cannot install the Beta Intel® Iris™ and HD Graphics Driver for Windows* 7/8/8.1 32-bit and 64-bit .

 

I try and I try, but it keeps saying that my operating system does not support that driver (but it clearly does). If I try to install it manually, it doesn't work either. Please help - I wanna play Titanfall !!!

I have also checked multiple threats in this forum, but to no avail.

In despair,

Oscar

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1 Solution
Kevin_M_Intel
Employee
412 Views

Hi Oscar,

I understand you are having problems to install the BETA driver but let me help you.

It is important to say that the BETA drivers are not official drivers therefore we strongly recommend to install this version if it contains a fix for your problem only.

In case you are having problems during the installation you can try with the steps mentioned at this link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Just in case, here you can download the BETA driver for your controller:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23858 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23858

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3 Replies
Kevin_M_Intel
Employee
413 Views

Hi Oscar,

I understand you are having problems to install the BETA driver but let me help you.

It is important to say that the BETA drivers are not official drivers therefore we strongly recommend to install this version if it contains a fix for your problem only.

In case you are having problems during the installation you can try with the steps mentioned at this link:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Just in case, here you can download the BETA driver for your controller:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23858 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3712&DwnldID=23858

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Ode_l2
Beginner
412 Views

Hello Kevin,

It actually worked PER-FECT-LY !!!

Thank you very much my man, you made my 12 yr old son very happy :-)))))

All best,

0scar

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