4 Replies Latest reply on Jun 3, 2014 7:34 AM by allan_intel

    Win7 unable to install latest driver for HD 4000, and openCL

    Mionysius

      I have noticed that similar discussion has already been raised in the forum, yet seems not solved so far.

       

       

      Same as this post <Re: Windows 7 - Intel HD 4000 Install Error>, I have trouble updating driver from 8.15 to 15.33

       

      1.so far I have tried all three listed version in <Download Center>, and all resulted to :

      • Error: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer’s manufacturer. Setup will exit.

       

      2.I also tries manual installation, which led to the same result.

      (and windows indicate me that 8.15 is the latest version.)

       

      3.And Intel® Driver Update Utility indicated me that:

      Product DetectedIntel® HD Graphics 4000
      Current Driver Installed8.15.10.2618
      Newer Driver Available:15.33.18.64.3496 (10.18.10.3496)

      I downloaded as instructed, and failed again.

       

       

      My computer model is Samsung N530U3C

      OS: Win7 family (X64)

      Core i7-3537U CPU

       

       

      Does that mean I have to look for manufacturer's support?

       

      In addition, I tried to update because my DaVinci resolve warned me that “No openCL acceleration Hardware is detected”

      Does this HD 4000 as well as 3rd Generation Intel® Core™ Processor U Series-based Platform (i guess it is) support openCL?

       

       

       

      Best regards,

       

      Tang Qingyuan