1 Reply Latest reply on Jun 2, 2014 4:04 PM by joe_intel

    HD3000 Win 7 64 Driver Crash


      I am having an issue when the new updated driver set for the HD3000 chipset is updated. I have updated it directly via the Windows update option, manually from intel,all with the same result. Once the new drivers are applied the system will not boot (blue screen). I have a Samsung samsung qx411-w02ub. My only option is to rollback the driver.


      Problem signature:

        Problem Event Name: BlueScreen

        OS Version: 6.1.7600.

        Locale ID: 1033



      Additional information about the problem:

        BCCode: 3b

        BCP1: 00000000C0000005

        BCP2: FFFFF80002BBA90D

        BCP3: FFFFF8800698FA40

        BCP4: 0000000000000000

        OS Version: 6_1_7600

        Service Pack: 0_0

        Product: 768_1