Tdas777, thanks for contacting us through the Intel Communities.
Regarding your issue, could you please let me know if you have the same behavior when connecting any other device?
Which operating system are you using?
Yes with other devices, it's behaving similar.
Windows 8.1 update 1
Tdas777 which other device did you test?
Well I tried with:
Razer Orochi 2013 BT mouse
Phone: Nokia N8, Nokia 5130, Nokia 5800, Sony Ericsson Naite
Nokia BH505 headset
A coworker tried this on Friday and he was able to paired two different cell phones to a computer using the same wireless adapter model.
I’m wondering if you could check the Microsoft event viewer on your system. You may find an error code or some helpful information in order to find out what is causing this behavior.
Please let me know.
Which driver version was his wifi on?
Hi tdas777, Please confirm some points
1. Are u using latest driver availble in intel site - (Link - Download Center) ?
2. Are u using latest driver available in DELL site Version 18.104.22.168,A00 (Link - Product Support | Dell India)
3. What is your system BIOS version? If it is not Version A07, A07. Then update the same . (Link - Driver Details | Dell India)
I need these basic info first share ASAP.
I tried latest driver from Intel and dell both...
And the bios version is A07
Tdas777, we were using Wireless_17.0.2 version.
I would like to know some more information about the configuration you have so can you attach your dxdiag report here?
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Attach using Advanced Editor Options.
Can you also provide the driver version installed on the computer?