7 Replies Latest reply on Nov 2, 2015 8:34 AM by kevin_intel

    QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU

    jackylee

      Hello,

       

      I had tried to diagnose Intel Grentley platform with two Haswell-EP 2.40Ghz ES L0 stepping 12 core 135W CPU installed by Intel Processor Diagnostic Tool v2.10.0.0.MP under Windows Server 2008 R2 SP1 x64 OS but got QPI link rate test failed message here, also the FSB could not be detected, I've no idea if IPDT support Haswell-EP CPU or not, but the BIOS could detect QPI link rate as 9.6T/s correctly, please advise.

       

      Below is the test result of IPDT:

       

      ---------------------------
      --- Testing Processor 1 ---
      ---------------------------


      --- IPDT64 - rev  2.10.0.0.MP ---


      --- Start Time: 05/27/2014 00:29:14---


      --- Skipping Config ---


      --- Reading CPU Manufacturer ---

      Expected --> GenuineIntel
      Detected --> GenuineIntel
      Found --- Genuine Intel Processor ---

      --- Temperature Test ---

      Temperature Test Passed!!!


      Temperature = 59 degrees C below maximum.


      --- Reading Brand String ---

      Detected Brand String:
      Genuine Intel   2.40GHz

      Brand String Test Passed!!!


      --- Reading CPU Frequency ---

      Expected CPU Frequency is --> 2.40


      Detected CPU Frequency is --> 2.40026

      CPU Frequency Test Passed!!!


      --- FSB NOT Supported on this Processor ---


      --- Running Base Clock test ---


      Detected Base Clock --> 100
      Base Clock test Pass ---
      --- Error while retrieving QPI Link rate  ---
      ..QPI Link rate Test Failed..

      QPI Link rate Test Failed. Error while retrieving QPI Link rate

      --- Error while retrieving QPI Link rate  ---
      ..QPI Link rate Test Failed..

      QPI Link rate Test Failed. Error while retrieving QPI Link rate


      --- Test End Time: 05/27/2014 00:29:16---


      ---------------------------
      --- Testing Processor 2 ---
      ---------------------------


      --- IPDT64 - rev  2.10.0.0.MP ---


      --- Start Time: 05/27/2014 00:29:16---


      --- Skipping Config ---


      --- Reading CPU Manufacturer ---

      Expected --> GenuineIntel
      Detected --> GenuineIntel
      Found --- Genuine Intel Processor ---

      --- Temperature Test ---

      Temperature Test Passed!!!


      Temperature = 62 degrees C below maximum.


      --- Reading Brand String ---

      Detected Brand String:
      Genuine Intel   2.40GHz

      Brand String Test Passed!!!


      --- Reading CPU Frequency ---

      Expected CPU Frequency is --> 2.40


      Detected CPU Frequency is --> 2.82848

      CPU Frequency Test Passed with Warning!!!

      The processor frequency could be affected by power management features. In order
      to ensure the processor frequency is not affected by a power management setting,
      enter BIOS, load defaults, and disable any 'Over-Clocking' or power
      management features that may affect processor frequency. Also, set any
      software applications which control power management features to default.


      --- FSB NOT Supported on this Processor ---


      --- Running Base Clock test ---


      Detected Base Clock --> 101
      Base Clock test Pass ---
      --- Error while retrieving QPI Link rate  ---
      ..QPI Link rate Test Failed..

      QPI Link rate Test Failed. Error while retrieving QPI Link rate

      --- Error while retrieving QPI Link rate  ---
      ..QPI Link rate Test Failed..

      QPI Link rate Test Failed. Error while retrieving QPI Link rate


      --- Test End Time: 05/27/2014 00:29:17---


      -----------------------------------
      --- Multi Processor Stress Test ---
      -----------------------------------


      --- IPDT64 - rev  2.10.0.0.MP ---


      --- Start Time: 05/27/2014 00:29:17---


      --- Skipping Config ---


      --- Multi Proc Load ---


      --- Multi Processor Load Level set to - 64 - for - 4 - minutes ---


      ..Multi Proc Stress Load Passed..


      --- Test End Time: 05/27/2014 00:33:19---

       


          ---------------
          --- Summary ---
          ---------------

      Processor Status
          1  Fail
          2  Fail

      System Information
      ------------------
      Processor Name: Genuine Intel(R) CPU @ 2.40GHz
      Processor Information: Intel64 Family 6 Model 63 Stepping 1
      Number of Physical Cores: 24
      Number of Logical Cores: 24
      Installed System Memory: 192 GB
      Operating System: Microsoft Windows Server 2008 R2 Enterprise 64-bit
      Graphics Information: Matrox G200e (ServerEngines)
      System Product: ŸŸŸŸŸŸŸŸŸŸŸŸŸŸŸŸ
      System BIOS: 00.80

       

      And below is the CPU information captured from CPU-Z v1.69.0.x64:

       

      Processor 1ID = 0
           Number of cores12 (max 16)
           Number of threads12 (max 32)
           NameIntel Core i3/i5/i7 4xxx
           CodenameHaswell
           SpecificationGenuine Intel(R) CPU @ 2.40GHz (Engineering Sample)
           Package (platform ID)(0x0)
           CPUID6.F.1
           Extended CPUID6.3F
           Core Stepping
           TDP Limit135 Watts
           Tjmax103.0 蚓
           Core Speed1199.7 MHz
           Multiplier x Bus Speed12.0 x 100.0 MHz
           Stock frequency2400 MHz
           Instructions setsMMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
           L1 Data cache12 x 32 KBytes, 8-way set associative, 64-byte line size
           L1 Instruction cache12 x 32 KBytes, 8-way set associative, 64-byte line size
           L2 cache12 x 256 KBytes, 8-way set associative, 64-byte line size
           L3 cache30 MBytes, 20-way set associative, 64-byte line size
           FID/VID Controlyes
           Turbo Modesupported, enabled
           Max non-turbo ratio24x
           Max turbo ratio27x
           Max efficiency ratio12x
           Max Power270 Watts
           Min Power58 Watts
           O/C binsnone
           Ratio 1 core30x
           Ratio 2 cores29x
           Ratio 3 cores28x
           Ratio 4 cores27x
           Ratio 5 cores27x
           Ratio 6 cores27x
           Ratio 7 cores27x
           Ratio 8 cores27x
           Ratio 9 cores27x
           Ratio 10 cores27x
           Ratio 11 cores27x
           Ratio 12 cores27x
           Ratio 13 cores27x
           Ratio 14 cores27x
           Ratio 15 cores27x
           Ratio 16 cores27x
           Ratio 17 cores27x
           Ratio 18 cores27x
           TSC2400.0 MHz
           APERF1200.0 MHz
           MPERF2400.0 MHz
           IA Voltage ModePCU adaptive
           IA Voltage Offset0 mV
           GT Voltage ModePCU adaptive
           GT Voltage Offset0 mV
           LLC/Ring Voltage ModePCU adaptive
           LLC/Ring Voltage Offset0 mV
           Agent Voltage ModePCU adaptive
           Agent Voltage Offset0 mV
      Processor 2ID = 1
           Number of cores12 (max 16)
           Number of threads12 (max 32)
           NameIntel Core i3/i5/i7 4xxx
           CodenameHaswell
           SpecificationGenuine Intel(R) CPU @ 2.40GHz (Engineering Sample)
           Package (platform ID)(0x0)
           CPUID6.F.1
           Extended CPUID6.3F
           Core Stepping
           TDP Limit135 Watts
           Tjmax103.0 蚓
           Core Speed1199.7 MHz
           Multiplier x Bus Speed12.0 x 100.0 MHz
           Stock frequency2400 MHz
           Instructions setsMMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX, AVX2, FMA3
           L1 Data cache12 x 32 KBytes, 8-way set associative, 64-byte line size
           L1 Instruction cache12 x 32 KBytes, 8-way set associative, 64-byte line size
           L2 cache12 x 256 KBytes, 8-way set associative, 64-byte line size
           L3 cache30 MBytes, 20-way set associative, 64-byte line size
           FID/VID Controlyes
           Turbo Modesupported, enabled
           Max non-turbo ratio24x
           Max turbo ratio27x
           Max efficiency ratio12x
           Max Power270 Watts
           Min Power58 Watts
           O/C binsnone
           Ratio 1 core30x
           Ratio 2 cores29x
           Ratio 3 cores28x
           Ratio 4 cores27x
           Ratio 5 cores27x
           Ratio 6 cores27x
           Ratio 7 cores27x
           Ratio 8 cores27x
           Ratio 9 cores27x
           Ratio 10 cores27x
           Ratio 11 cores27x
           Ratio 12 cores27x
           Ratio 13 cores27x
           Ratio 14 cores27x
           Ratio 15 cores27x
           Ratio 16 cores27x
           Ratio 17 cores27x
           Ratio 18 cores27x
           TSC2399.9 MHz
           APERF1199.9 MHz
           MPERF2399.9 MHz
           IA Voltage ModePCU adaptive
           IA Voltage Offset0 mV
           GT Voltage ModePCU adaptive
           GT Voltage Offset0 mV
           LLC/Ring Voltage ModePCU adaptive
           LLC/Ring Voltage Offset0 mV
           Agent Voltage ModePCU adaptive
           Agent Voltage Offset0 mV

       

      Thanks,

      Jacky

       

      訊息由此人編輯:Jacky Lee

        • 1. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
          kevin_intel

          Hello jackylee,

           

          Thanks for sharing this information.

           

          These are future platforms but have not been release yet therefore we do not have too much information. Please note that I will pass this to the corresponding community and they will continue helping you and providing more information.

           

          Kevin M

          • 3. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
            ChristyLeigh

            I had the same thing QPI test failed and it said the FSB not supported

             

             

            ---------------------------

            --- Testing Processor 1 ---

            ---------------------------

             

             

             

             

            --- IPDT64 - rev  2.10.0.0.MP ---

             

             

             

             

            --- Start Time: 12/07/2014 11:53:06---

             

             

             

             

            --- Skipping Config ---

             

             

             

             

            --- Reading CPU Manufacturer ---

             

             

            Expected --> GenuineIntel

            Detected --> GenuineIntel

            Found --- Genuine Intel Processor ---

             

             

            --- Temperature Test ---

             

             

            Temperature Test Passed!!!

             

             

             

             

            Temperature = 61 degrees C below maximum.

             

             

             

             

            --- Reading Brand String ---

             

             

            Detected Brand String:

            Intel Core i7-5820K   3.30GHz

             

             

            Brand String Test Passed!!!

             

             

             

             

            --- Reading CPU Frequency ---

             

             

            Expected CPU Frequency is --> 3.30

             

             

             

             

            Detected CPU Frequency is --> 3.29887

             

             

            CPU Frequency Test Passed!!!

             

             

             

             

            --- FSB NOT Supported on this Processor ---

             

             

             

             

            --- Running Base Clock test ---

             

             

             

             

            Detected Base Clock --> 99

            Base Clock test Pass ---

            --- Error while retrieving QPI Link rate  ---

            ..QPI Link rate Test Failed..

             

             

            QPI Link rate Test Failed. Error while retrieving QPI Link rate

             

             

            --- Error while retrieving QPI Link rate  ---

            ..QPI Link rate Test Failed..

             

             

            QPI Link rate Test Failed. Error while retrieving QPI Link rate

             

             

             

             

            --- Test End Time: 12/07/2014 11:53:07---

             

             

            System Information

            ------------------

            Processor Name: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz

            Processor Information: Intel64 Family 6 Model 63 Stepping 2

            Number of Physical Cores: 6

            Number of Logical Cores: 12

            Installed System Memory: 16 GB

            Operating System: Microsoft Windows 7 Professional 64-bit

            Graphics Information: AMD Radeon R9 200 Series

            System Product: X99-GAMING 5

            System BIOS: F6

            FAIL

            • 4. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
              David_Intel

              I am going to have our experts on this field providing assistance on your question.

              • 5. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
                kevin_intel

                Intel® Processor Diagnostic Tool reports FSB as not supported because our Intel® processors use now Intel® Smart Cache instead of FSB. The FSB was an old technology used on previous processor platforms.

                 

                Kevin M

                • 6. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
                  deepakbhatt

                  Hi Kevin,

                   

                  need you expert advice on the below issue:

                   

                  I Have Dell workstation T7910 with 2x E5-2670 v3 processors.

                   

                  Iam getting " QPI Link rate Test Failed" error.

                  Below is the log report, could you help me understanding if there is some issue with processors.

                   

                  --------------------------

                  --- Testing Processor 1 ---

                  ---------------------------

                   

                  --- IPDT64 - rev  2.17.1.0.MP ---

                  --- Start Time: 10/23/2015 06:35:18---

                  --- Skipping Config ---

                  --- Reading CPU Manufacturer ---

                  Expected --> GenuineIntel

                  Detected --> GenuineIntel

                  Found --- Genuine Intel Processor ---

                  --- Temperature Test ---

                  Temperature Test Passed!!!

                  Temperature = 58 degrees C below maximum.

                  --- Reading Brand String ---

                  Detected Brand String:

                  Intel Xeon  E5-2670 v3  2.30GHz

                  Brand String Test Passed!!!

                  --- Reading CPU Frequency ---

                  Expected CPU Frequency is --> 2.30

                  Detected CPU Frequency is --> 2.29394

                  CPU Frequency Test Passed!!!

                  --- Reading FSB ---

                  Expected FSB : --> 0

                  Detected) FSB : --> 0

                  CPU FSB Test Passed!!!

                  --- Running Base Clock test ---

                  Detected Base Clock --> 104

                  Base Clock test Pass ---

                  --- Error while retrieving QPI Link rate  ---

                  ..QPI Link rate Test Failed..

                  QPI Link rate Test Failed. Error while retrieving QPI Link rate

                  --- Error while retrieving QPI Link rate  ---

                  ..QPI Link rate Test Failed..

                  QPI Link rate Test Failed. Error while retrieving QPI Link rate

                  --- Test End Time: 10/23/2015 06:35:19---

                  ---------------------------

                  --- Testing Processor 2 ---

                  ---------------------------

                  --- IPDT64 - rev  2.17.1.0.MP ---

                  --- Start Time: 10/23/2015 06:35:27---

                  --- Skipping Config ---

                  --- Reading CPU Manufacturer ---

                  Expected --> GenuineIntel

                  Detected --> GenuineIntel

                  Found --- Genuine Intel Processor ---

                  --- Temperature Test ---

                  Temperature Test Passed!!!

                  Temperature = 58 degrees C below maximum.

                  --- Reading Brand String ---

                  Detected Brand String:

                  Intel Xeon  E5-2670 v3  2.30GHz

                  Brand String Test Passed!!!

                  --- Reading CPU Frequency ---

                  Expected CPU Frequency is --> 2.30

                  Detected CPU Frequency is --> 2.29512

                  CPU Frequency Test Passed!!!

                  --- Reading FSB ---

                  Expected FSB : --> 0

                  Detected) FSB : --> 0

                  CPU FSB Test Passed!!!

                  --- Running Base Clock test ---

                  Detected Base Clock --> 99

                  Base Clock test Pass ---

                  --- Error while retrieving QPI Link rate  ---

                  ..QPI Link rate Test Failed..

                  QPI Link rate Test Failed. Error while retrieving QPI Link rate

                  --- Error while retrieving QPI Link rate  ---

                  ..QPI Link rate Test Failed..

                  QPI Link rate Test Failed. Error while retrieving QPI Link rate

                  --- Test End Time: 10/23/2015 06:35:28---

                  -----------------------------------

                  --- Multi Processor Stress Test ---

                  -----------------------------------

                  --- IPDT64 - rev  2.17.1.0.MP ---

                  --- Start Time: 10/23/2015 06:35:37---

                  --- Skipping Config ---

                  --- Multi Proc Load ---

                  --- Multi Processor Load Level set to - 64 - for - 4 - minutes ---

                  ..Multi Proc Stress Load Passed..

                  --- Test End Time: 10/23/2015 06:39:36---

                      ---------------

                      --- Summary ---

                      ---------------

                   

                  Processor Status

                      1 Fail

                      2 Fail

                   

                   

                  any help on the above would be appreciated.

                   

                  regards,

                  Deepak Bhatt

                  • 7. Re: QPI link rate test failed by Intel Processor Diagnostic Tool with Haswell-EP 2.40Ghz ES L0 stepping CPU
                    kevin_intel

                    Try changing the power options to Balance in Windows and give it a try.

                     

                    Kevin M