I have now updated BIOS to version 25.
System ran in isolation with data logger but not connected to a network for several hours.
Plugged in Ethernet cable and 4 minutes later the system locked up with only resolution was to reload operating system and start again.
It looks like my only way forward is to RMA the PC.
Great shame as it did look like this was a neat ides.
Hello Weatherman, I’m sorry for the inconvenience you are facing with your NUC. Some recommendation I could give are the following:
- On Windows, please check for error message on the “Event log”
- You could try installing the latest driver version. I would suggest you to uninstall the current version first. https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23792&lang=eng
- If you are running the latest version, please try a previous one.
- Could you try to access the system on “Save mode”?
- Another thing we could try is installing other Windows flavor, like Windows 7 or 8 and check if the behavior is the same.
If the issue persisted, please contact our customer support department for additional information on replacing your product
Well in the end, out of desperation I returned the NUC to my supplier and asked for an exchange as I could not believe the unit could be so 'stubborn'
The replacement unit exhibited exactly the same results.
I had a copy of Windows 7 professional and decided to try that just in case and tried the 32 bit version instead of 64.
Interestingly the system seemed to run and worked, for quite a while with either a usb WiFi adapter or the Ethernet cable.
Unfortunately it did not last for long and then locked up with a black screen. Interestingly the PC was still running as I had attached a data logger via a usb port and it was still collecting and sending data.
I reloaded the Windows 7 64 bit with exactly the same results.
I uploaded the BIOS upgrades - none improved the situation.
I ran through a few INTEL graphics drivers including the latest as I was getting suspicious of them! - none improved the problem.
Eventually I tried an old Microsoft Graphics driver - dated 21/06/2006 version 6.1.7600.16385.
All seems to work. No matter what I do to the system, at the moment, all seems stable.
A great shame that this unit seems to be so fussy as I have put quite a few systems into operation with never as much hassle as this.
Hopefully the Microsoft driver will continue to function and I can get back to trying to do weather forecasts!
Thanks for the assistance.