1 Reply Latest reply on Jun 6, 2014 3:08 PM by joe_intel

    Data Migration System Hang After Reboot

    JKHill

      Migrating Windows 8.1 on a new Dell XPS 8700 to Intel 520 Series. 

       

      Using the Intel Data Migration Software, I get can the process to the reboot, after selecting the target and destination drives for the data migration.  I then see the Acronis software trademark and a DOS screen for a split second, but then the computer freezes on a screen showing "Intel Data Migration Software; Processing, please wait."  There's an hourglass but I can't move it as in Windows.

       

      I've tried turning off antivirus and firewall software, disconnecting Internet access, and running the program as administrator, nothing seems to works.

       

      Thank you in advance!