4 Replies Latest reply on Nov 26, 2014 6:47 AM by circuitbent

    D54250WYK Windows 8.1 Frequent BSOD


      Hey guys, I am stumped trying to figure out what is causing my NUC to crash.  It typically crashes between 10 minutes to 1 hour of playing games or watching Netflix.  Some games crash every time, and some games don't ever crash.  I also use the NUC with XBMC software, which runs fine.  Does anyone know what is causing these issues or how to fix them?  Please see my details below, thanks.


      [Recurring BSODs, crashes, reboots]




      Programs closing suddenly (no error reported)

      Whole system freezes with audio buzzing noise (no error reported)



      Intel NUC D54250WYK

      Realtek Audio disabled in UEFI

      Crucial M500 240GB CT240M500SSD3

      Kingston HyperX PnP 16 GB Kit (2x8 GB) 1600MHz DDR3 PC3-12800 Non-ECC CL9 SODIMM 1.35V Memory KHX16LS9P1K2/16



      Onkyo TX-SR707 Receiver/Amplifier (HDMI)

      Samsung UN40D6000 Television (Connected HDMI to receiver)

      Logitech Wireless Touch Keyboard K400

      Logitech Harmony 550 Universal IR Remote Control

      Xbox 360 Wireless Receiver for Windows

      ASUS RT-N66U (Hard wired network connection)



      Intel WYLPT10H.86A.0025.2014.0303.1008 [2014.03.03]



      Intel Chipset Device Software v10.0.13 [2014.02.25]

      Intel Management Engine v9.5.24.1790 [2014.03.31]

      Intel Graphics v10.18.10.3496 [2014.03.11]

      Intel Display Audio v6.16.0.3135 [2014.03.11]

      Intel Nuvotron IR v2.9.1007 [2013.09.27]

      Intel Network Connections Software v19.1.51 [2014.03.10]

      AHCI Intel Rapid Storage Technology v13.0.2.1000 (no console software) [2014.03.13]



      Windows 8.1 Pro

      XBMC 12.3

      Steam & Games

      HWInfo (Temperature Monitoring)

      Google Chrome Browser

      Netflix (Windows 8 App Store)

      System is set up to sleep / resume in response to IR remote control


      [Previous Troubleshooting]

      Tried other versions of device drivers- Chipset, Graphics, Audio, IR, Network, Rapid Storage

      MemTest86+ 4 Passes Success

      MSI Kombustor - Torture test for 3D Graphics Chipset - 1 Hour success

      Prime95 - Torture Test for CPU/RAM - 1 Hour success

      Isolating single stick of RAM, Trying single stick of RAM in both RAM slots

      Re-Format SSD with complete Re-Installation of OS/Driver/Software