4 Replies Latest reply on Nov 26, 2014 6:47 AM by circuitbent

    D54250WYK Windows 8.1 Frequent BSOD

    circuitbent

      Hey guys, I am stumped trying to figure out what is causing my NUC to crash.  It typically crashes between 10 minutes to 1 hour of playing games or watching Netflix.  Some games crash every time, and some games don't ever crash.  I also use the NUC with XBMC software, which runs fine.  Does anyone know what is causing these issues or how to fix them?  Please see my details below, thanks.

       

      [Recurring BSODs, crashes, reboots]

      PFN_LIST_CORRUPT

      CRITICAL_STRUCTURE_CORRUPTION

      DPC_WATCHDOG_VIOLATION

      Programs closing suddenly (no error reported)

      Whole system freezes with audio buzzing noise (no error reported)

       

      [Hardware]

      Intel NUC D54250WYK

      Realtek Audio disabled in UEFI

      Crucial M500 240GB CT240M500SSD3

      Kingston HyperX PnP 16 GB Kit (2x8 GB) 1600MHz DDR3 PC3-12800 Non-ECC CL9 SODIMM 1.35V Memory KHX16LS9P1K2/16

       

      [Peripherals]

      Onkyo TX-SR707 Receiver/Amplifier (HDMI)

      Samsung UN40D6000 Television (Connected HDMI to receiver)

      Logitech Wireless Touch Keyboard K400

      Logitech Harmony 550 Universal IR Remote Control

      Xbox 360 Wireless Receiver for Windows

      ASUS RT-N66U (Hard wired network connection)

       

      [BIOS]

      Intel WYLPT10H.86A.0025.2014.0303.1008 [2014.03.03]

       

      [Drivers]

      Intel Chipset Device Software v10.0.13 [2014.02.25]

      Intel Management Engine v9.5.24.1790 [2014.03.31]

      Intel Graphics v10.18.10.3496 [2014.03.11]

      Intel Display Audio v6.16.0.3135 [2014.03.11]

      Intel Nuvotron IR v2.9.1007 [2013.09.27]

      Intel Network Connections Software v19.1.51 [2014.03.10]

      AHCI Intel Rapid Storage Technology v13.0.2.1000 (no console software) [2014.03.13]

       

      [Software]

      Windows 8.1 Pro

      XBMC 12.3

      Steam & Games

      HWInfo (Temperature Monitoring)

      Google Chrome Browser

      Netflix (Windows 8 App Store)

      System is set up to sleep / resume in response to IR remote control

       

      [Previous Troubleshooting]

      Tried other versions of device drivers- Chipset, Graphics, Audio, IR, Network, Rapid Storage

      MemTest86+ 4 Passes Success

      MSI Kombustor - Torture test for 3D Graphics Chipset - 1 Hour success

      Prime95 - Torture Test for CPU/RAM - 1 Hour success

      Isolating single stick of RAM, Trying single stick of RAM in both RAM slots

      Re-Format SSD with complete Re-Installation of OS/Driver/Software