5 Replies Latest reply on May 21, 2014 10:49 AM by kevin_intel

    Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered

    MTD

      Hello,

       

      I'm using an laptop Asus N75SF.

      I didn't have any problem with the laptop forever, everything worked perfectly, until few days ago.

      Whenever I exit a video game, in 90% of the cases I'll get a grey screen, then it'll flicker, and rather crash the display, or show this massage:

       

      Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered

       

      I've seen some posts here about the issue, and people give this link:

      http://www.intel.com/support/graphics/sb/cs-009483.htm

       

      which doesn't help

       

      So far I've:

      -Uninstalled graphic drivers, and updated to new ones - didn't work.

      -Installed the drivers from ASUS website - didn't work

      -Cleaned the pc - didn't work

      -Reinstalled windows 7 - didn't work.

      -Tried setting PhysX to Nvidia card only - didn't work.

       

      Please guys, I really need your help, what can I do with this issue.

      Please don't send me to update drivers because it's not the solution,,

       

      I'll appriciate a real help,

      Martin

        • 1. Re: Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered

          Hello MTD,

           

          I understand you are having problems with the computer every time you exit a game but let me help you.

           

          All steps you have done are very good. I just would like to have some more information about your configuration.


          Can you please attach here the dxdiag report and the graphics report?

          • 2. Re: Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered
            MTD

            Hey kevin,

             

            Thanks for your response, I hope you'll be able to help me.

             

            • Here is the dxdiag report:

             

            ------------------

            System Information

            ------------------

            Time of this report: 5/19/2014, 20:39:58

                   Machine name: MARTIN-PC

               Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

                       Language: English (Regional Setting: English)

            System Manufacturer: ASUSTeK Computer Inc.

                   System Model: N75SF

                           BIOS: BIOS Date: 09/14/11 16:28:33 Ver: 04.06.03

                      Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

                         Memory: 8192MB RAM

            Available OS Memory: 8102MB RAM

                      Page File: 2954MB used, 13248MB available

                    Windows Dir: C:\Windows

                DirectX Version: DirectX 11

            DX Setup Parameters: Not found

               User DPI Setting: 120 DPI (125 percent)

            System DPI Setting: 96 DPI (100 percent)

                DWM DPI Scaling: Disabled

                 DxDiag Version: 6.01.7601.17514 32bit Unicode

             

             

            ------------

            DxDiag Notes

            ------------

                  Display Tab 1: No problems found.

                    Sound Tab 1: No problems found.

                    Sound Tab 2: No problems found.

                      Input Tab: No problems found.

             

             

            --------------------

            DirectX Debug Levels

            --------------------

            Direct3D:    0/4 (retail)

            DirectDraw:  0/4 (retail)

            DirectInput: 0/5 (retail)

            DirectMusic: 0/5 (retail)

            DirectPlay:  0/9 (retail)

            DirectSound: 0/5 (retail)

            DirectShow:  0/6 (retail)

             

             

            ---------------

            Display Devices

            ---------------

                      Card name: Intel(R) HD Graphics 3000

                   Manufacturer: Intel Corporation

                      Chip type: Intel(R) HD Graphics Family

                       DAC type: Internal

                     Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_20511043&REV_09

                 Display Memory: 1696 MB

               Dedicated Memory: 64 MB

                  Shared Memory: 1632 MB

                   Current Mode: 1920 x 1080 (32 bit) (60Hz)

                   Monitor Name: Generic PnP Monitor

                  Monitor Model: unknown

                     Monitor Id: CMO1726

                    Native Mode: 1920 x 1080(p) (60.020Hz)

                    Output Type: Internal

                    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32

            Driver File Version: 9.17.0010.3517 (English)

                 Driver Version: 9.17.10.3517

                    DDI Version: 10.1

                   Driver Model: WDDM 1.1

              Driver Attributes: Final Retail

               Driver Date/Size: 3/20/2014 08:40:48, 12617728 bytes

                    WHQL Logo'd: Yes

                WHQL Date Stamp:

              Device Identifier: {D7B78E66-4256-11CF-667F-5C00B4C2C435}

                      Vendor ID: 0x8086

                      Device ID: 0x0116

                      SubSys ID: 0x20511043

                    Revision ID: 0x0009

            Driver Strong Name: oem5.inf:Intel.Mfg.NTamd64:iSNBM0:9.17.10.3517:pci\ven_8086&dev_0116

                 Rank Of Driver: 00E02001

                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

                   D3D9 Overlay: Supported

                        DXVA-HD: Supported

                   DDraw Status: Enabled

                     D3D Status: Enabled

                     AGP Status: Enabled

             

             

            -------------

            Sound Devices

            -------------

                        Description: Speakers (Realtek High Definition Audio)

            Default Sound Playback: Yes

            Default Voice Playback: Yes

                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_10431B93&REV_1000

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: RTKVHD64.sys

                     Driver Version: 6.00.0001.6418 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 7/19/2011 20:53:44, 3021672 bytes

                        Other Files:

                    Driver Provider: Realtek Semiconductor Corp.

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

                        Description: Realtek Digital Output (Realtek High Definition Audio)

            Default Sound Playback: No

            Default Voice Playback: No

                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0663&SUBSYS_10431B93&REV_1000

                    Manufacturer ID: 1

                         Product ID: 100

                               Type: WDM

                        Driver Name: RTKVHD64.sys

                     Driver Version: 6.00.0001.6418 (English)

                  Driver Attributes: Final Retail

                        WHQL Logo'd: Yes

                      Date and Size: 7/19/2011 20:53:44, 3021672 bytes

                        Other Files:

                    Driver Provider: Realtek Semiconductor Corp.

                     HW Accel Level: Basic

                          Cap Flags: 0xF1F

                Min/Max Sample Rate: 100, 200000

            Static/Strm HW Mix Bufs: 1, 0

            Static/Strm HW 3D Bufs: 0, 0

                          HW Memory: 0

                   Voice Management: No

            EAX(tm) 2.0 Listen/Src: No, No

               I3DL2(tm) Listen/Src: No, No

            Sensaura(tm) ZoomFX(tm): No

             

             

            ---------------------

            Sound Capture Devices

            ---------------------

                        Description: Microphone (Realtek High Definition Audio)

              Default Sound Capture: Yes

              Default Voice Capture: Yes

                        Driver Name: RTKVHD64.sys

                     Driver Version: 6.00.0001.6418 (English)

                  Driver Attributes: Final Retail

                      Date and Size: 7/19/2011 20:53:44, 3021672 bytes

                          Cap Flags: 0x1

                       Format Flags: 0xFFFFF

             

             

            -------------------

            DirectInput Devices

            -------------------

                  Device Name: Mouse

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: Keyboard

                     Attached: 1

                Controller ID: n/a

            Vendor/Product ID: n/a

                    FF Driver: n/a

             

             

                  Device Name: Rival Gaming Mouse

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x1038, 0x1384

                    FF Driver: n/a

             

             

                  Device Name: Rival Gaming Mouse

                     Attached: 1

                Controller ID: 0x0

            Vendor/Product ID: 0x1038, 0x1384

                    FF Driver: n/a

             

             

            Poll w/ Interrupt: No

             

             

            -----------

            USB Devices

            -----------

            + USB Root Hub

            | Vendor/Product ID: 0x8086, 0x1C2D

            | Matching Device ID: usb\root_hub20

            | Service: usbhub

            |

            +-+ Generic USB Hub

            | | Vendor/Product ID: 0x8087, 0x0024

            | | Location: Port_#0001.Hub_#0001

            | | Matching Device ID: usb\class_09

            | | Service: usbhub

             

             

            ----------------

            Gameport Devices

            ----------------

             

             

            ------------

            PS/2 Devices

            ------------

            + Standard PS/2 Keyboard

            | Matching Device ID: *pnp0303

            | Service: i8042prt

            |

            + SteelSeries Rival

            | Vendor/Product ID: 0x1038, 0x1384

            | Matching Device ID: hid\vid_1038&pid_1384&mi_02

            | Upper Filters: sshid

            | Lower Filters: sshid

            | Service: kbdhid

            |

            + Terminal Server Keyboard Driver

            | Matching Device ID: root\rdp_kbd

            | Upper Filters: kbdclass

            | Service: TermDD

            |

            + Synaptics PS/2 Port TouchPad

            | Matching Device ID: *syn0a17

            | Upper Filters: SynTP

            | Service: i8042prt

            |

            + SteelSeries Rival

            | Vendor/Product ID: 0x1038, 0x1384

            | Matching Device ID: hid\vid_1038&pid_1384&mi_01

            | Upper Filters: sshid

            | Lower Filters: sshid

            | Service: mouhid

            |

            + Terminal Server Mouse Driver

            | Matching Device ID: root\rdp_mou

            | Upper Filters: mouclass

            | Service: TermDD

             

             

            ------------------------

            Disk & DVD/CD-ROM Drives

            ------------------------

                  Drive: C:

            Free Space: 626.7 GB

            Total Space: 715.3 GB

            File System: NTFS

                  Model: WDC WD7500BPVX-75JC3T0 ATA Device

             

             

                  Drive: E:

                  Model: DTSOFT Virtual CdRom Device

                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

             

             

                  Drive: D:

                  Model: Slimtype DVD A  DS8A5SH ATA Device

                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

             

             

            --------------

            System Devices

            --------------

                 Name: NVIDIA GeForce GT 555M   

            Device ID: PCI\VEN_10DE&DEV_1247&SUBSYS_20511043&REV_A1\4&12ABFB6C&0&0008

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

            Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_13671043&REV_05\3&11583659&0&D0

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03

            Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_13671043&REV_05\3&11583659&0&FA

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

            Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_13671043&REV_05\3&11583659&0&E8

               Driver: n/a

             

             

                 Name: Intel(R) HD Graphics 3000

            Device ID: PCI\VEN_8086&DEV_0116&SUBSYS_20511043&REV_09\3&11583659&0&10

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22

            Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_13671043&REV_05\3&11583659&0&FB

               Driver: n/a

             

             

                 Name: 2nd generation Intel(R) Core(TM) processor family DRAM Controller - 0104

            Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_13671043&REV_09\3&11583659&0&00

               Driver: n/a

             

             

                 Name: High Definition Audio Controller

            Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_1B931043&REV_05\3&11583659&0&D8

               Driver: n/a

             

             

                 Name: 2nd generation Intel(R) Core(TM) processor family PCI Express Controller - 0101

            Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_13671043&REV_09\3&11583659&0&08

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A

            Device ID: PCI\VEN_8086&DEV_1C1A&SUBSYS_13671043&REV_B5\3&11583659&0&E5

               Driver: n/a

             

             

                 Name: Intel(R) Centrino(R) Wireless-N 1030

            Device ID: PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34\AC7289FFFF1F349D00

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

            Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_13671043&REV_B5\3&11583659&0&E3

               Driver: n/a

             

             

                 Name: ASMedia XHCI Controller

            Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10591043&REV_00\4&12530F71&0&00E3

               Driver: n/a

             

             

                 Name: Intel(R) HM65 Express Chipset Family LPC Interface Controller - 1C49

            Device ID: PCI\VEN_8086&DEV_1C49&SUBSYS_13671043&REV_05\3&11583659&0&F8

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

            Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_13671043&REV_B5\3&11583659&0&E1

               Driver: n/a

             

             

                 Name: Ethernet Controller

            Device ID: PCI\VEN_1969&DEV_1083&SUBSYS_18511043&REV_C0\FFAEAFF114DAE9FF00

               Driver: n/a

             

             

                 Name: PCI Simple Communications Controller

            Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_13671043&REV_04\3&11583659&0&B0

               Driver: n/a

             

             

                 Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

            Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_13671043&REV_B5\3&11583659&0&E0

               Driver: n/a

             

             

            ------------------

            DirectShow Filters

            ------------------

             

             

            DirectShow Filters:

            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514

            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514

            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385

            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385

            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514

            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221

            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385

            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385

            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713

            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514

            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713

            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426

            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713

            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713

            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514

            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713

            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835

            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713

            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713

            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514

            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835

            Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835

            AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713

            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514

            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386

            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386

            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

            Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835

            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713

            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713

            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713

            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713

            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000

            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713

            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713

            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713

            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514

            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Tee/Splitter Devices:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Video Compressors:

            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385

            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385

            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385

            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

            Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514

            Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

             

             

            Audio Compressors:

            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385

            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385

            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713

            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713

            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

             

             

            Audio Capture Sources:

            Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

             

             

            PBDA CP Filters:

            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528

            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

             

             

            Midi Renderers:

            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            WDM Streaming Capture Devices:

            Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            ASUS USB2.0 Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            WDM Streaming Rendering Devices:

            Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            BDA Network Providers:

            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

             

             

            Video Capture Sources:

            ASUS USB2.0 Webcam,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Multi-Instance Capable VBI Codecs:

            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

             

             

            BDA Transport Information Renderers:

            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

             

             

            BDA CP/CA Filters:

            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708

            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

             

             

            WDM Streaming Communication Transforms:

            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

             

             

            Audio Renderers:

            Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713

            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

            DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

            Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713

             

             

            ---------------

            EVR Power Information

            ---------------

            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

              Quality Flags: 2576

                Enabled:

                Force throttling

                Allow half deinterlace

                Allow scaling

                Decode Power Usage: 100

              Balanced Flags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 50

              PowerFlags: 1424

                Enabled:

                Force throttling

                Allow batching

                Force half deinterlace

                Force scaling

                Decode Power Usage: 0

             

            • And here is the graphic report:

             

            Intel(R) HD Graphics 3000

             

             

            Report Date: 5/19/2014

            Report Time[hh:mm:ss]: 20:38:26

            Driver Version: 9.17.10.3517

            Operating System: Microsoft Windows 7 Ultimate (6.1.7601)

            Default Language: English (United States)

            DirectX* Version: 11.0

            Physical Memory: 8102 MB

            Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz

            Processor Speed: 2195 MHz

            Vendor ID: 8086

            Device ID: 0116

            Device Revision: 09

             

             

             

            *   Processor Graphics Information   *

             

             

            Processor Graphics in Use: Intel(R) HD Graphics 3000

            Video BIOS: 2089.0

            Current Graphics Mode: 1920 by 1080

             

             

            *   Devices Connected to the Graphics Accelerator   *

             

             

            Active Notebook Displays: 1

              * Built-in Display *

             

             

            Monitor Name: Generic PnP Monitor

            Display Type: Digital

            Gamma Value: 2.2

            DDC2 Protocol: Supported

             

             

            Maximum Image Size:

            Horizontal: 14.96 inches

            Vertical: 08.27 inches

             

             

            Monitor Supported Modes:

            1920 by 1080 (60 Hz)

             

             

            Display Power Management Support:

            Standby Mode: Not Supported

            Suspend Mode: Not Supported

            Active Off Mode: Not Supported

             

             

            Raw EDID:

            00 FF FF FF FF FF FF 00 0D AF 26 17 00 00 00 00

            02 15 01 03 80 26 15 78 0A D8 95 A3 55 4D 9D 27

            0F 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

            01 01 01 01 01 01 2E 36 80 A0 70 38 1F 40 30 20

            35 00 7E D7 10 00 00 18 00 00 00 FE 00 4E 31 37

            33 48 47 45 2D 4C 32 31 0A 20 00 00 00 FE 00 43

            4D 4F 0A 20 20 20 20 20 20 20 20 20 00 00 00 FE

            00 4E 31 37 33 48 47 45 2D 4C 32 31 0A 20 00 66

             

            * Other names and brands are the property of their respective owners. *

            • 3. Re: Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered

              MTD,

              Thanks for the information.

               

              I would like you to try the steps at this link:

              https://communities.intel.com/docs/DOC-22542

              The driver you can use can be downloaded at the following link:

              https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23764

              • 4. Re: Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered
                MTD

                I already Told you I have re-installed the drivers.

                The link you provided doesn't help at all, just tells me to download latest drivers, which I have done over 10 times.

                I guess there is no answer for my problem..

                • 5. Re: Display driver Intel Graphics Accelerator Drivers for Windows 7® stopped responding and has successfully recovered

                  Well I am sorry these steps are not working. At this point I recommend you contacting your Computer Manufacture for them to check the unit.