Hello Trintob, thanks for contacting us through the Intel Communities.
Your problem could be a compatibility issue between the NUC and the TV. But also would be important to know if this could also be caused by the graphic driver installed.
The driver version 3540 is a beta drive, therefore I suggest you to install the latest production driver version 3496.
Graphics driver HD Graphics Driver for Windows* 7/8/8.1 64-bit Download Center
Graphics driver HD Graphics Driver for Windows* 7/8/8.1 32-bit Download Center
Hi Sylvia, Thanks for your reply. I have deleted the Graphic driver 3540 and loaded the 3496 version but I still can't connect to my TV.
There is no changes on the TV screen when I start the NUC it acts as though it is waiting for a signal.
I have tried various HDMI leads and different starting sequences with no success, so now I am at a loss as all my other devices even my desktop PC work on my TV.
Do you have any other TV or a regular monitor that you can test?
Hi Sylvia, Yes I have tested the NUC on my other Sony TV KDL-55HX850 (this is only 2 years old) and my BenQ Monitor G2420HD (about 5 years old). Both of these connect to the NUC with no problems at all. Audio an picture quality is good and both connect at 1920 X 1080. I use a mini HDMI to HDMI high speed cable to connect to the TV's and monitor.
My older TV 46Z5500 (6 years old) is the one that wont connect to the NUC (no video signal at all).
Hi Sylvia, Good news I have been able to connect my NUC to my Sony KDL-46Z5500 TV.
This was done by using an adaptor, a mini HDMI (male) to HDMI (female) connected to my NUC then using a HDMI cable that I think is only rated as HDMI1.2 connected to my TV.
I have tried all my HDMI 1.4 and 1.4a cables with this adaptor but none of them would work. The only one that worked was an old HDMI cable with only “HDMI CABLE” written on it, not “High Speed HDMI” as all my other cables have. This cable is at least 6 years old.
I hope this information helps and please let me know if you find out any other information regarding this.
I’m glad it is working with that TV. Thanks for the information.