5 Replies Latest reply on Jun 4, 2014 10:09 AM by allan_intel

    Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller keeps rebuilding raid volume.

    mtdavem

      7 of the last 12 times I have done a power on boot, the raid controller thinks one of the disk drives is degraded.  All hard drives are OK, and the Raid Volume is rebuilding.  I don't see any errors and once the volume is rebuilt, everything appears to be normal, until the next power on boot.  I have replaced some drives recently, but am not sure what the next step might be if "All hard drives are OK".  Any suggestions would be appreciated.

       

      A little history:

      5/20/10 - Bought new Dell Precision T3500 with 2-300GB SATA 10K RPM drives with raid 1 (mirroring).

      10/27/13 - one of the original hard drives fails.

      10/28/13 - Purchase new hard drive with the same model number as original and installed in system.  Raid volume gets rebuilt successfully.

      12/24/13 - Second original hard drive fails.  Purchase new hard drive with the same model number as original and install in system.  Raid volume gets rebuilt successfully.

      3/24/14 - One of the new disk drives fails.  Got a RMA replacement from WD.  Same size as original, but different model number.  Installed in system and powered up.  Raid volume starts to get rebuilt.  I left the room after is had got to about 2 % rebuild, and when I returned, the second new disk drive had failed and my PC was a vegetable.

      3/28/14 - Got a second RMA replacement from WD, but neither of the two drives in machine had a boot section. So, did a total reload of system from a windows backup on an external hard drive.  System finally came up and raid volumes were rebuilt

      4/19/14 - Power on boot and raid controller thinks disks are degraded.  "All hard drives are OK, raid volume is rebuilding.

       

      Since 4/19/14, 9 of the power on boots have resulted in the same thing.  System thinks the Raid 1 mirror is degraded, but all hard drives are OK, Raid volume is rebuilding.

       

      I am not sure about all the rebuild problems, but sever of the last few have been for the disk in port 1.  Port 0 disk seems to be OK.

       

      Could this be caused by something different in the disk model numbers or something in the Raid controller, or is there something not right with one of the RMA replacement drives?  If you think it is a problem with one of the drives, how do I check it out?

       

      Constantly rebuilding the raid volumes is getting kind of old, so any suggestions would be appreciated. 

       

      Thanks for your help.

       

      Following is the raid  system report:

       

      System Information

       

      Kit Installed: 8.9.2.1002

      Kit Install History: 8.9.2.1002, Uninstall

      Shell Version: 8.9.2.1002

       

      OS Name: Microsoft Windows 7 Professional

      OS Version: 6.1.7601 Service Pack 1 Build 7601

      System Name: DELLT3500

      System Manufacturer: Dell Inc.

      System Model: 09KPNV

      Processor: Intel(R) Xeon(R) CPU           W3530  @ 2.80GHz

      BIOS Version/Date: Dell Inc. A07, 04/12/2010

      Language: ENU

       

      Intel(R) Matrix Storage Manager

       

      Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller

      Number of Serial ATA ports: 6

       

      RAID Option ROM Version: 8.5.2.1002

      Driver Version: 8.9.2.1002

      RAID Plug-In Version: 8.9.2.1002

      Language Resource Version of the RAID Plug-In: 8.9.2.1002

      Create Volume Wizard Version: 8.9.2.1002

      Language Resource Version of the Create Volume Wizard: 8.9.2.1002

      Create Volume from Existing Hard Drive Wizard Version: 8.9.2.1002

      Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.9.2.1002

      Modify Volume Wizard Version: 8.9.2.1002

      Language Resource Version of the Modify Volume Wizard: 8.9.2.1002

      Delete Volume Wizard Version: 8.9.2.1002

      Language Resource Version of the Delete Volume Wizard: 8.9.2.1002

      ISDI Library Version: 8.9.2.1002

      Event Monitor User Notification Tool Version: 8.9.2.1002

      Language Resource Version of the Event Monitor User Notification Tool: 8.9.2.1002

      Event Monitor Version: 8.9.2.1002

       

      Array_0000

      Status: No active migrations

      Hard Drive Data Cache Enabled: Yes

      Size: 558.9 GB

      Free Space: 0 GB

      Number of Hard Drives: 2

      Hard Drive Member 1: WDC WD3000HLHX-01JJPV0

      Hard Drive Member 2: WDC WD3000HLHX-01JJPV0

      Number of Volumes: 1

      Volume Member 1: ARRAY0

       

      ARRAY0

      Status: Normal

      System Volume: Yes

      Volume Write-Back Cache Enabled: No

      RAID Level: RAID 1 (mirroring)

      Size: 279.4 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Hard Drives: 2

      Hard Drive Member 1: WDC WD3000HLHX-01JJPV0

      Hard Drive Member 2: WDC WD3000HLHX-01JJPV0

      Parent Array: Array_0000

       

      Hard Drive 0

      Usage: Array member

      Status: Normal

      Device Port: 0

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 2

      Model: WDC WD3000HLHX-01JJPV0

      Serial Number: WD-WXP1E21TCH57

      Firmware: 04.05G04

      Native Command Queuing Support: Yes

      Hard Drive Data Cache Enabled: Yes

      Size: 279.4 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Volumes: 1

      Volume Member 1: ARRAY0

      Parent Array: Array_0000

       

      Hard Drive 1

      Usage: Array member

      Status: Normal

      Device Port: 1

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 2

      Model: WDC WD3000HLHX-01JJPV0

      Serial Number: WD-WX61EC1TVJ43

      Firmware: 04.05G04

      Native Command Queuing Support: Yes

      Hard Drive Data Cache Enabled: Yes

      Size: 279.4 GB

      Physical Sector Size: 512 Bytes

      Logical Sector Size: 512 Bytes

      Number of Volumes: 1

      Volume Member 1: ARRAY0

      Parent Array: Array_0000

       

      Unused Port 0

      Device Port: 4

      Device Port Location: Internal

       

      Unused Port 1

      Device Port: 5

      Device Port Location: External

       

      CD/DVD Drive 0

      Device Port: 2

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: HL-DT-ST DVD-ROM DH30N

      Serial Number: K78A41I5627

      Firmware: A101

       

      CD/DVD Drive 1

      Device Port: 3

      Device Port Location: Internal

      Current Serial ATA Transfer Mode: Generation 1

      Model: HL-DT-ST DVD+/-RW GH50N

      Serial Number: K3R97J23340

      Firmware: B101