2 Replies Latest reply on May 14, 2014 3:23 AM by tess_zorge

    S3700 Series 800GB with S.M.A.R.T.

    tess_zorge

      Hi there!

       

      I have two S3700 800GB and S.M.A.R.T. attributes monitoring (with smartctl in Linux, not SSD Toolbox). On both disks "Value" of 5th attribute (Reallocated_Sector_Ct) is 99, but in "Raw value" there are 1 on one disk and 0 on another. According to this pdf with specifications, quote: "Normalized value: beginning at 100, shows the percent remaining of allowable grown defect count". Smartctl database is updated. How can that be? Is this normal?

       

      Thank you.

        • 1. Re: S3700 Series 800GB with S.M.A.R.T.
          allan_intel

          Thanks for coming back to the community.

          I understand Re-allocated Sector Count on Linux shows 99.

          The raw count may be 99, but that’s not enough to make a 1% change in the normalized value. 

          Please try to monitor the Reallocated Sectors Count and contact us for an RMA if it is steadily increasing by more than 3 errors per week. A sporadic increase (1 or 2 every couple of months) does not indicate a problem.


          For customer support please go to:

          www.intel.com/chat


          If possible, please provide screen shots of the SSD toolbox; this will help us determine if same results are available with SSD toolbox.

           

          Thanks

          Allan.

          • 2. Re: S3700 Series 800GB with S.M.A.R.T.
            tess_zorge

            Thank you for response!

             

            Re-allocated Sector Count on Linux shows 1 on one disk and 0 on another, but normalized value is 99 on both. The question is how is that possible, that normalized value is 99 with 0 in raw value?

             

            I'm afraid there's no opportunity to make screenshots with SSD toolbox - I don't have Windows and physical access to disks. But thank you for information about when increase of Re-allocated Sector Count becomes a problem. That information soothes