I have a BXRTS2011LC that I purchased on 9/7/2012 that I need to replace. The pump motor is not functioning properly and is no longer cooling the CPU. The product has a 3 year warranty.
Thanks for the information and I am sorry you need to go through the warranty process.
From this line of support I regret to say that we cannot replace product but we can provide the contact information for you to do it.
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