Thanks for joining the community.
I understand you are reporting an issue with the latest video driver 3496.
I have tried to replicate this matter but I did not get your results. I was able to work with latest drivers and I managed to change hot key configuration successfully.
At this stage, you may want to check for customized drivers from your computer manufacturer or test the following beta driver 10.18.10.3574:
I may have misunderstood your reply but my problem isn't setting and changing hotkey bindings.
It's the fact that the configured hotkey bindings are "enabled", i.e. can't be used for anything else by other programs even if the checkbox to enable hotkeys is turned off.
Thanks for coming back to the community.
I am afraid you are correct; hotkeys cannot be used for other programs when you install the graphics driver because it takes over this configuration.
You may need to check with your computer manufacturer for customized drivers for your computer model.
Thanks for the reply.
Would it be possible to make the driver only register the hotkeys if the checkbox to use hotkeys is enabled - and if unchecked, no registration is performed ?
Unfortunately Dell has very old drivers, that's why I switched to the Intel ones
For now I've just re-configured the hotkeys to something I don't plan to use so useful hotkeys aren't blocked by the driver.
Not sure if you've also noticed the problem with Ctrl + Shift + Alt hotkeys - the help text says they don't work, but you can enter them anyway ... and indeed they don't work, instead Ctrl + Shift is used.
I thank you for the feedback, I am sure this will be a nice feature to be added on future driver releases.
This is definitely a bug with the new driver builds. This behavior does not occur in the older driver builds.
I also reported it in HD Gfx Driver 220.127.116.11.3496 not releasing hotkeys when they are disabled
The best workaround is to not let the igfxHK.exe process run. Permanently disable it using.Autoruns for Windows
Having the same problem, killing the "igfxHK Module" process works, however, I can't find how to disable its startup in Autoruns. Any hints? Thanks.
Please make sure this gets fixed. It's been months and we still have the issue -- and doing this right isn't a feature, it's fixing a bug (the bug being that you call RegisterHotKey even when you don't need the hotkey, and then never call UnregisterHotKey).
This driver rendered my laptop unusable until I figured out what was doing it and killed that process.
I don't think this should be solved by customized drivers from manufacturer…
In fact, I do have driver from manufacturer - pre-installed by Lenovo - and it has this annoying bug.
This is a pretty decent fix: Re: HD Gfx Driver 18.104.22.168.3496 not releasing hotkeys when they are disabled
I did the following:
- I enabled the hotkeys by pressing the right click button anywhere on the desktop and going into Intel's "graphics properties" menu
- I set the hotkeys to be Control-Alt-Arrow rather than Control-Shift-Arrow (so that it would be something somewhat memorable in case I somehow needed to use them in the future)
- I disabled the hotkeys
- I happily went back to using Control-Shift-Arrow keys in other applications
For the record, I believe this is a bug in the Intel driver, I wish they'd fix it.
We are working on the Hotkeys issues, checking all the possible ways on how we can release the default hotkeys upon request.
Will post back once the fix is ready.
I am also waiting for the fix
I'm also waiting for a fix. Also the "Restore Graphics Defaults" option cannot be changed at all! Please fix!
This bug is blocking me from using my favourite shortcut "ctrl+alt+arrow" in IntelliJ idea!!
I updated this driver from Intel Driver Utility 2.0, so that this HD 4400 can drive 4k well, and it does drive 4k well enough, but it intercept my "ctrl+alt+arrow" !!
This is humiliating to Intel, we are all developers, this is such a unexpected mistake ! Fix it ASAP! Now!