3 Replies Latest reply on May 8, 2014 7:51 AM by AlanE

    Data migration partially completed, then migration software doesn't recognize the Intel SSD drive

    AlanE

      I am trying to do a data migration so that I can use my newly purchased Intel 730 Series 480GB SSD as a system drive.  The target machine is a new Dell Precision M6800 laptop with Windows 8.1 on a Seagate 500GB HDD.  I connected the SSD to a USB 3.0 port using a Sabrent USB 3.0 to SATA/IDE hard drive adapter.  On first run of the Data Migration software, I got some dialogs and went through them, then a progress bar was displayed.  Since this was taking a while, I went to do other things.  When I came back, the machine was booted to the desktop.  I didn't know if the operation had completed, so I brought up the Data Migration Software again, but this time it says "Please connect Intel SSD drive" and won't let me go any further.  If I look at 'Device Manager->Disk Drives', only the HDD is listed.  If I bring up a command window and run diskpart, the 'list disk' command shows only one drive - the HDD.  Intel support suggested that I try a low level format of the SSD, but if this system doesn't recognize that there's a drive there I don't see how this will work. Any suggestions?@