6 Replies Latest reply on May 8, 2014 7:54 AM by allan_intel

    HDMI = No Audio

    jimsta

      My motherboard is: ASRock H81M-HDS

       

      I have Intel(r) HD Graphics 4600 and run Windows 7 64bit.

       

      I do not appear to have any Graphics Audio Drivers and when I try to install them it says that I do not meet the minimum system requirements. This means that the TV (connected straight through an HDMI cable) is not picked up at all as an audio device.

        • 1. Re: HDMI = No Audio
          allan_intel

          Thanks for joining the community.

          I understand there is no audio through HDMI port and you are unable to install video drivers.

          At this stage, I recommend loading the latest video drivers for your graphics controller by performing manual installation; this will force the registry to take generic video drivers.

          See instructions here:

          http://support.intel.com/support/graphics/sb/CS-022355.htm

           

          Download the zip version of the video driver:

          https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=4th+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+4600&DownloadType=Drivers&lang=eng

          Allan.

          • 2. Re: HDMI = No Audio
            jimsta

            After Step 10 on

            http://www.intel.com/support/graphics/sb/CS-033915.htm

             

            The computer tells me "The best driver software for your device is already installed"

            "Windows has determined the driver software for your device is up to date"

            and then only gives me the "Close" option.

             

            So I ran the included Setup file and it ran, installed, restarted and no change.

            • 3. Re: HDMI = No Audio
              allan_intel

              Thanks for the information. Please copy-paste or attach the Graphics report generated within the Intel Graphics User Interface. To access this report, please click on Start >> Control Panel >>Intel GMA driver >> information >> Save To File...

               

              http://www.intel.com/support/graphics/sb/cs-009476.htm

               

               

              Allan.

              • 4. Re: HDMI = No Audio
                jimsta

                Here you go:

                 

                Intel(R) HD Graphics 4600

                 

                Report Date: Thursday, May 08, 2014

                Report Time [hh:mm:ss]: 5:50:43 AM

                Driver Version: 10.18.10.3496

                Operating System: Windows* 7 Professional(6.1.7601)

                Default Language: English (New Zealand)

                Installed DirectX* Version: 11.0

                Supported DirectX* Version: 11.0

                Shader Version: 5.0

                OpenGL* Version: 4.2

                OpenCL* Version: 1.2

                Physical Memory: 7864 MB

                Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz

                Processor Speed: 3099 MHz

                Vendor ID: 8086

                Device ID: 0412

                Device Revision: 06

                 

                * Processor Graphics Information *

                Processor Graphics in Use: Intel(R) HD Graphics 4600

                Video BIOS: 2166.0

                Current Resolution: 1280 x 800

                 

                * Devices connected to the Graphics Accelerator *

                Active Displays: 2

                 

                * Monitor *

                Display Type: Analog

                Serial Number: ACRad52

                DDC2 Protocol: Supported

                Gamma: 2.2

                Connector Type: VGA

                Device Type: Monitor

                 

                Maximum Image Size

                Horizontal Size: 16.14 inches

                Vertical Size: 10.24 inches

                 

                Supported Modes

                640 x 480 (60p Hz)

                640 x 480 (67p Hz)

                640 x 480 (72p Hz)

                640 x 480 (75p Hz)

                720 x 400 (70p Hz)

                800 x 600 (56p Hz)

                800 x 600 (60p Hz)

                800 x 600 (72p Hz)

                800 x 600 (75p Hz)

                832 x 624 (75p Hz)

                1024 x 768 (60p Hz)

                1024 x 768 (70p Hz)

                1024 x 768 (75p Hz)

                1152 x 864 (75p Hz)

                1280 x 1024 (75p Hz)

                1280 x 1024 (60p Hz)

                1280 x 960 (60p Hz)

                1440 x 900 (59p Hz)

                1440 x 900 (60p Hz)

                 

                Power Management Support

                Active Off Mode: Supported

                 

                Raw EDID:

                00 FF FF FF FF FF FF 00 04 72 52 AD 1E 0F 00 73

                1E 11 01 03 68 29 1A 78 2E 4F A5 A4 59 49 99 24

                12 50 54 BF EF 00 81 80 81 40 71 4F 95 00 01 01

                01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98

                36 00 98 FF 10 00 00 1C 00 00 00 FD 00 38 4C 1E

                52 0E 00 0A 20 20 20 20 20 20 00 00 00 FC 00 41

                63 65 72 20 41 4C 31 39 31 36 57 0A 00 00 00 FF

                00 4C 35 32 30 39 31 35 38 36 33 35 31 0A 00 07

                 

                * Digital Television *

                Display Type: Digital

                Serial Number: AAA0000

                DDC2 Protocol: Supported

                Gamma: 1

                Connector Type: HDMI

                Device Type: Digital Television

                 

                Supported Modes

                640 x 480 (60p Hz)

                640 x 480 (75p Hz)

                720 x 400 (70p Hz)

                720 x 576 (50i Hz)

                720 x 576 (50p Hz)

                720 x 480 (60i Hz)

                720 x 480 (60p Hz)

                720 x 480 (59p Hz)

                800 x 600 (75p Hz)

                800 x 600 (60p Hz)

                1024 x 768 (70p Hz)

                1024 x 768 (60p Hz)

                1024 x 768 (75p Hz)

                1280 x 720 (60p Hz)

                1280 x 720 (50p Hz)

                1360 x 768 (60p Hz)

                1920 x 1080 (60p Hz)

                1920 x 1080 (24p Hz)

                1920 x 1080 (50p Hz)

                1920 x 1080 (50i Hz)

                1920 x 1080 (60i Hz)

                 

                Power Management Support

                Standby Mode: Supported

                 

                Raw EDID:

                00 FF FF FF FF FF FF 00 04 21 00 00 00 00 00 00

                06 16 01 03 80 00 00 00 8A EE 95 A3 54 4C 99 26

                0F 50 54 A5 4E 00 01 01 01 01 01 01 01 01 01 01

                01 01 01 01 01 01 66 21 50 B0 51 00 1B 30 40 70

                36 00 3F 43 21 00 00 1E 00 00 00 FD 00 18 55 0F

                50 10 00 0A 20 20 20 20 20 20 00 00 00 FC 00 56

                45 4F 4E 2D 54 56 0A 20 20 20 20 20 00 00 00 00

                00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 59

                02 03 24 74 50 90 05 04 03 07 02 06 01 1F 14 13

                12 16 11 15 20 23 09 07 03 83 01 00 00 66 03 0C

                00 20 00 80 01 1D 00 BC 52 D0 1E 20 B8 28 55 40

                C4 8E 21 00 00 1E 01 1D 80 D0 72 1C 16 20 10 2C

                25 80 C4 8E 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10

                10 3E 96 00 13 8E 21 00 00 18 8C 0A D0 90 20 40

                31 20 0C 40 55 00 13 8E 21 00 00 18 00 00 00 00

                00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73

                 

                * Other names and brands are the property of their respective owners.

                • 5. Re: HDMI = No Audio
                  jimsta

                  This issue has been solved, I got bored and explored the BIOS and found a setting that was disabling the HDMI Audio.

                   

                  Thanks.

                  • 6. Re: HDMI = No Audio
                    allan_intel

                    Thanks for sharing the results; I am glad your computer is working again.

                     

                    Allan.