9 Replies Latest reply on May 10, 2014 6:52 PM by kherova

    Need Help Advanced Display Issues

    kherova

      I have an HD 4000 with the 10.18.10.3496 driver on a Win7 64bit machine.

      I am trying to run an HD Display monitor (Samsung) over a D-Sub connection.  The Samsung Manual lists that I should set the PC to the following:

      CVT-RB 1920X1080, Horiz kHz=66.587, Vert HZ=59.934, Pixel Clock 138.500, Sync Polarity +/-

      But I am not able to set this up.  First of all, when I plug it in, the screen is just blank (Because the tv is not getting the signal it is expecting).  When I try to set custom resolutions, CVT-RB is not an option (just cvt and GTF).  Then under advanced, it won't let me set the pixel clock, and I don't know what front porch/back porch, sync width, and active are.  If I just try and save the profile with the basic info set, it says "This custom resolution already exists.  Would you like to overwrite the existing data?  If I say yes, it says "An error occured while adding the custom resolution."

      Can someone please help me to force this resolution so I can use my display?

      I would like to know what advanced setings to set to match the tv configuration.  I am confused if a cvt custom resolution already exists, how come I can't enable it?

       

      Thank you.

       

      ADDED:

      So rolling back the driver made the save error go away, but it didn't actually save anything. Uninstalled driver completely, reinstalled new driver.

      I attempted to find the values from the DID I obtained, but I can't seem to get it right.  The vertical scan rate only seems to be affected by the first two digits (59), anything I type after that does not affect the Horizontal scan rate, or the pixel clock; both of them showing wrong calculated values because I can't select them.  The H Scan is 66.729 (instead of 66.587), and the clock is 138.79632 (instead of 138.500).  Also I am not able to enter more than two decimal places in the Vertical scan rate, so I can't enter 59.934 even if it worked.

      The values I put in are:

      H Front Porch: 48

      H Back Porch: 80

      H Sync Width: 32

      H Active: 1920

       

      V Front Porch: 3

      V Back Porch: 23

      V Sync Width: 5

      V Active: 1080

      Scan rate: 59 (but 59.93 has same result).

       

      This is the DID I obtained for my screen:

       

      Detailed Timing Descriptor

      Pixel Clock: 138.5MHz

      Horizontal Active: 1920

      Horizontal Blanking: 160

      Vertical Active: 1080

      Vertical Blanking: 31

      Horizontal Sync Offset: 48

      Horizontal Sync Pulse: 32

      Vertical Sync Offset: 3

      Vertical Sync Pulse: 5

      Horizontal Display Size: 1018

      Vertical Display Size: 572

      Horizontal Border: 0

      Vertical Border: 0

      Interlaced: false

      Stereo Mode: 0

      Sync Type: 3

        • 1. Re: Need Help Advanced Display Issues

          Hi kherova,

           

          I understand you have problems setting up the monitor but let me help you.

           

          When trying to set a resolution and is not possible most of the times is because the refresh rate is not supported but at this point I would like to verify some information about your configuration so can you please attach your Graphics report and the dxdiag report here?

           

          How to get it?

          Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

           

          Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.

          • 2. Re: Need Help Advanced Display Issues
            kherova

            Here is the updated info.  Thank you for helping. I have spent many hours researching and trying to get the driver to work for me.  I appreciate it.

             

            Intel(R) HD Graphics 4000

             


            Report Date:   5/6/2014
            Report Time[hh:mm:ss]:  19:32:44
            Driver Version:   9.17.10.2857
            Operating System:  Windows 7  Service Pack 1(6.1.7601)
            Default Language:  English (United States)
            DirectX* Version:  11.0
            Physical Memory:  7885 MB
            Minimum Graphics Memory: 256 MB
            Maximum Graphics Memory: 1760 MB
            Graphics Memory in Use:  22 MB
            Processor:   Intel64 Family 6 Model 58 Stepping 9
            Processor Speed:  3400 MHz
            Vendor ID:   8086
            Device ID:   0162
            Device Revision:  09

             


            *   Processor Graphics Information   *


            Processor Graphics in Use:  Intel(R) HD Graphics 4000
            Video BIOS:   2137.0
            Current Graphics Mode:  1024 by 768

             


            *   Devices Connected to the Graphics Accelerator   *


            Active Monitors: 1
            * Monitor *


            Monitor Name:   Generic PnP Monitor
            Display Type:   Analog
            Gamma Value:   2.2
            DDC2 Protocol:   Supported


            Maximum Image Size:
            Horizontal:   40.16 inches
            Vertical:   22.44 inches


            Monitor Supported Modes:
            640 by 480 (72 Hz)
            640 by 480 (60 Hz)
            640 by 480 (75 Hz)
            720 by 400 (70 Hz)
            800 by 600 (75 Hz)
            800 by 600 (72 Hz)
            800 by 600 (60 Hz)
            1024 by 768 (75 Hz)
            1024 by 768 (70 Hz)
            1024 by 768 (60 Hz)
            1280 by 1024 (60 Hz)
            1280 by 1024 (75 Hz)
            1360 by 768 (60 Hz)
            1600 by 1200 (60 Hz)
            1920 by 1080 (60 Hz)

             

            Display Power Management Support:
            Standby Mode:   Not Supported
            Suspend Mode:   Not Supported
            Active Off Mode:  Supported


            Raw EDID:
            00 FF FF FF FF FF FF 00 4C 2D 8F 03 00 00 00 00
            29 11 01 03 68 66 39 78 2A 22 ED A5 54 47 99 24
            0F 47 4A AD CF 00 A9 40 81 80 01 01 01 01 01 01
            01 01 01 01 01 01 1A 36 80 A0 70 38 1F 40 30 20
            35 00 FA 3C 32 00 00 1A 66 21 50 B0 51 00 1B 30
            40 70 36 00 FA 3C 32 00 00 1E 00 00 00 FD 00 3C
            4B 1E 51 11 00 0A 20 20 20 20 20 20 00 00 00 FC
            00 53 41 4D 53 55 4E 47 0A 20 20 20 20 20 00 57


            * Other names and brands are the property of their respective owners. *

             

            ------------------
            System Information
            ------------------
            Time of this report: 5/6/2014, 19:31:09
                   Machine name: SILVER_HTPC
               Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
                       Language: English (Regional Setting: English)
            System Manufacturer: To Be Filled By O.E.M.
                   System Model: To Be Filled By O.E.M.
                           BIOS: BIOS Date: 07/11/13 17:42:27 Ver: 04.06.05
                      Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
                         Memory: 8192MB RAM
            Available OS Memory: 7886MB RAM
                      Page File: 1491MB used, 14278MB available
                    Windows Dir: C:\Windows
                DirectX Version: DirectX 11
            DX Setup Parameters: Not found
               User DPI Setting: 120 DPI (125 percent)
            System DPI Setting: 96 DPI (100 percent)
                DWM DPI Scaling: Disabled
                 DxDiag Version: 6.01.7601.17514 64bit Unicode

            ------------
            DxDiag Notes
            ------------
                  Display Tab 1: No problems found.
                    Sound Tab 1: No problems found.
                      Input Tab: No problems found.

            --------------------
            DirectX Debug Levels
            --------------------
            Direct3D:    0/4 (retail)
            DirectDraw:  0/4 (retail)
            DirectInput: 0/5 (retail)
            DirectMusic: 0/5 (retail)
            DirectPlay:  0/9 (retail)
            DirectSound: 0/5 (retail)
            DirectShow:  0/6 (retail)

            ---------------
            Display Devices
            ---------------
                      Card name: Intel(R) HD Graphics 4000
                   Manufacturer: Intel Corporation
                      Chip type: Intel(R) HD Graphics Family
                       DAC type: Internal
                     Device Key: Enum\PCI\VEN_8086&DEV_0162&SUBSYS_01621849&REV_09
                 Display Memory: 1760 MB
               Dedicated Memory: 256 MB
                  Shared Memory: 1504 MB
                   Current Mode: 1024 x 768 (16 bit) (60Hz)
                   Monitor Name: Generic PnP Monitor
                  Monitor Model: SAMSUNG
                     Monitor Id: SAM038F
                    Native Mode: 1920 x 1080(p) (59.934Hz)
                    Output Type: HD15
                    Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
            Driver File Version: 9.17.0010.2857 (English)
                 Driver Version: 9.17.10.2857
                    DDI Version: 11
                   Driver Model: WDDM 1.1
              Driver Attributes: Final Retail
               Driver Date/Size: 9/17/2012 01:24:08, 12604928 bytes
                    WHQL Logo'd: n/a
                WHQL Date Stamp: n/a
              Device Identifier: {D7B78E66-4222-11CF-D070-6821B7C2C435}
                      Vendor ID: 0x8086
                      Device ID: 0x0162
                      SubSys ID: 0x01621849
                    Revision ID: 0x0009
            Driver Strong Name: oem23.inf:Intel.Mfg.NTamd64:iIVBD0:9.17.10.2857:pci\ven_8086&dev_0162
                 Rank Of Driver: 00E02001
                    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
               Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                                 {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                                 {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                                 {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   D3D9 Overlay: Supported
                        DXVA-HD: Supported
                   DDraw Status: Enabled
                     D3D Status: Enabled
                     AGP Status: Enabled

            -------------
            Sound Devices
            -------------
                        Description: Realtek Digital Output (Realtek High Definition Audio)
            Default Sound Playback: Yes
            Default Voice Playback: Yes
                        Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_18491898&REV_1000
                    Manufacturer ID: 1
                         Product ID: 100
                               Type: WDM
                        Driver Name: RTKVHD64.sys
                     Driver Version: 6.00.0001.6559 (English)
                  Driver Attributes: Final Retail
                        WHQL Logo'd: n/a
                      Date and Size: 1/31/2012 19:14:04, 4739304 bytes
                        Other Files:
                    Driver Provider: Realtek Semiconductor Corp.
                     HW Accel Level: Basic
                          Cap Flags: 0x0
                Min/Max Sample Rate: 0, 0
            Static/Strm HW Mix Bufs: 0, 0
            Static/Strm HW 3D Bufs: 0, 0
                          HW Memory: 0
                   Voice Management: No
            EAX(tm) 2.0 Listen/Src: No, No
               I3DL2(tm) Listen/Src: No, No
            Sensaura(tm) ZoomFX(tm): No

            ---------------------
            Sound Capture Devices
            ---------------------
            -------------------
            DirectInput Devices
            -------------------
                  Device Name: Mouse
                     Attached: 1
                Controller ID: n/a
            Vendor/Product ID: n/a
                    FF Driver: n/a

                  Device Name: Keyboard
                     Attached: 1
                Controller ID: n/a
            Vendor/Product ID: n/a
                    FF Driver: n/a

                  Device Name: Microsoft eHome Infrared Transceiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x045E, 0x006D
                    FF Driver: n/a

                  Device Name: Microsoft eHome Infrared Transceiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x045E, 0x006D
                    FF Driver: n/a

                  Device Name: Microsoft eHome Infrared Transceiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x045E, 0x006D
                    FF Driver: n/a

                  Device Name: Microsoft eHome Infrared Transceiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x045E, 0x006D
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: USB Receiver
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x046D, 0xC150
                    FF Driver: n/a

                  Device Name: HID-compliant consumer control device
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x1267, 0x0103
                    FF Driver: n/a

                  Device Name: HID-compliant device
                     Attached: 1
                Controller ID: 0x0
            Vendor/Product ID: 0x1267, 0x0103
                    FF Driver: n/a

            Poll w/ Interrupt: No

            -----------
            USB Devices
            -----------
            + USB Root Hub
            | Vendor/Product ID: 0x8086, 0x1E26
            | Matching Device ID: usb\root_hub20
            | Service: usbhub
            | Driver: usbhub.sys, 11/26/2013 18:41:37, 343040 bytes
            | Driver: usbd.sys, 11/26/2013 18:41:03, 7808 bytes
            |
            +-+ Generic USB Hub
            | | Vendor/Product ID: 0x8087, 0x0024
            | | Location: Port_#0001.Hub_#0002
            | | Matching Device ID: usb\class_09
            | | Service: usbhub
            | | Driver: usbhub.sys, 11/26/2013 18:41:37, 343040 bytes

            ----------------
            Gameport Devices
            ----------------

            ------------
            PS/2 Devices
            ------------
            + Microsoft eHome Remote Control Keyboard keys
            | Matching Device ID: hid\irdevicev2&col05
            | Service: kbdhid
            | Driver: kbdhid.sys, 11/20/2010 03:33:25, 33280 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + Microsoft eHome MCIR Keyboard
            | Matching Device ID: hid\irdevicev2&col06
            | Service: kbdhid
            | Driver: kbdhid.sys, 11/20/2010 03:33:25, 33280 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + Microsoft eHome MCIR 109 Keyboard
            | Matching Device ID: hid\irdevicev2&col07
            | Service: kbdhid
            | Driver: kbdhid.sys, 11/20/2010 03:33:25, 33280 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + HID Keyboard Device
            | Vendor/Product ID: 0x046D, 0xC150
            | Matching Device ID: hid_device_system_keyboard
            | Service: kbdhid
            | Driver: kbdhid.sys, 11/20/2010 03:33:25, 33280 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + HID Keyboard Device
            | Vendor/Product ID: 0x1267, 0x0103
            | Matching Device ID: hid_device_system_keyboard
            | Service: kbdhid
            | Driver: kbdhid.sys, 11/20/2010 03:33:25, 33280 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + Terminal Server Keyboard Driver
            | Matching Device ID: root\rdp_kbd
            | Upper Filters: kbdclass
            | Service: TermDD
            | Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
            | Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
            |
            + HID-compliant mouse
            | Matching Device ID: hid_device_system_mouse
            | Service: mouhid
            | Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
            | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
            |
            + HID-compliant mouse
            | Vendor/Product ID: 0x046D, 0xC150
            | Matching Device ID: hid_device_system_mouse
            | Service: mouhid
            | Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
            | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
            |
            + Terminal Server Mouse Driver
            | Matching Device ID: root\rdp_mou
            | Upper Filters: mouclass
            | Service: TermDD
            | Driver: termdd.sys, 11/20/2010 06:33:57, 63360 bytes
            | Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
            | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

            ------------------------
            Disk & DVD/CD-ROM Drives
            ------------------------
                  Drive: C:
            Free Space: 180.9 GB
            Total Space: 244.1 GB
            File System: NTFS
                  Model: Intel Raid 0 Volume SCSI Disk Device

                  Drive: D:
            Free Space: 0.1 GB
            Total Space: 0.1 GB
            File System: NTFS
                  Model: Intel Raid 0 Volume SCSI Disk Device

                  Drive: E:
            Free Space: 1427.5 GB
            Total Space: 3815.3 GB
            File System: NTFS
                  Model: ST4000DM 000-1F2168 SCSI Disk Device

                  Drive: Z:
            Free Space: 1427.7 GB
            Total Space: 3815.3 GB
            File System: NTFS
                  Model: ST4000DM000-1F2168 ATA Device

                  Drive: F:
                  Model: HL-DT-ST BD-RE  WH14NS40 SCSI CdRom Device
                 Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 02:19:21, 147456 bytes

            --------------
            System Devices
            --------------
                 Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
            Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_1E441849&REV_04\3&11583659&0&F8
               Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 6 - 1E1A
            Device ID: PCI\VEN_8086&DEV_1E1A&SUBSYS_1E1A1849&REV_C4\3&11583659&0&E5
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: Asmedia 106x SATA Controller
            Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_06121849&REV_01\4&33B94F4C&0&00E3
               Driver: C:\Windows\system32\DRIVERS\asahci64.sys, 1.03.0001.0000 (English), 9/21/2011 17:56:24, 49760 bytes
               Driver: C:\Windows\system32\ahcipp64.dll, 1.00.0000.0001 (English), 7/8/2011 21:29:04, 48736 bytes

                 Name: Intel(R) Management Engine Interface
            Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_1E3A1849&REV_04\3&11583659&0&B0
               Driver: n/a

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
            Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_1E181849&REV_C4\3&11583659&0&E4
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: Broadcom NetLink (TM) Gigabit Ethernet
            Device ID: PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10\4&2B8260C3&0&00E4
               Driver: n/a

                 Name: Intel(R) USB 3.0 eXtensible Host Controller
            Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_1E311849&REV_04\3&11583659&0&A0
               Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0004.0220 (English), 2/26/2012 12:01:00, 788760 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
            Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_1E161849&REV_C4\3&11583659&0&E3
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
            Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_1E2D1849&REV_04\3&11583659&0&D0
               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 53248 bytes
               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 325120 bytes
               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:37, 343040 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
            Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_1E101849&REV_C4\3&11583659&0&E0
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
            Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_1E261849&REV_04\3&11583659&0&E8
               Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 53248 bytes
               Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:11, 325120 bytes
               Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 18:41:37, 343040 bytes

                 Name: Intel(R) HD Graphics 4000
            Device ID: PCI\VEN_8086&DEV_0162&SUBSYS_01621849&REV_09\3&11583659&0&10
               Driver: C:\Windows\system32\DRIVERS\igdkmd64.sys, 9.17.0010.2857 (English), 9/17/2012 16:24:00, 5338848 bytes
               Driver: C:\Windows\system32\igdumd64.dll, 9.17.0010.2857 (English), 9/17/2012 01:24:08, 12604928 bytes
               Driver: C:\Windows\system32\igd10umd64.dll, 9.17.0010.2857 (English), 9/17/2012 01:23:54, 12836864 bytes
               Driver: C:\Windows\system32\igfxcmrt64.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:10, 501760 bytes
               Driver: C:\Windows\system32\igfx11cmrt64.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:08, 482304 bytes
               Driver: C:\Windows\system32\igfxcmjit64.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:10, 4571136 bytes
               Driver: C:\Windows\system32\IccLibDll_x64.dll, 9/17/2012 01:23:44, 94208 bytes
               Driver: C:\Windows\system32\igcodeckrng700.bin, 9/17/2012 01:23:50, 755048 bytes
               Driver: C:\Windows\system32\igvpkrng700.bin, 9/17/2012 01:24:18, 598780 bytes
               Driver: C:\Windows\SysWow64\igcodeckrng700.bin, 9/17/2012 01:23:50, 755048 bytes
               Driver: C:\Windows\SysWow64\igvpkrng700.bin, 9/17/2012 01:24:18, 598780 bytes
               Driver: C:\Windows\system32\igdde64.dll, 9/17/2012 16:23:54, 80384 bytes
               Driver: C:\Windows\SysWow64\igdde32.dll, 9/17/2012 16:23:54, 64512 bytes
               Driver: C:\Windows\system32\iglhxs64.vp, 9/17/2012 16:24:18, 17014 bytes
               Driver: C:\Windows\system32\iglhxo64.vp, 9/17/2012 16:24:18, 59425 bytes
               Driver: C:\Windows\system32\iglhxc64.vp, 9/17/2012 16:24:18, 59230 bytes
               Driver: C:\Windows\system32\iglhxg64.vp, 9/17/2012 16:24:18, 59398 bytes
               Driver: C:\Windows\system32\iglhxo64_dev.vp, 9/17/2012 16:24:18, 58109 bytes
               Driver: C:\Windows\system32\iglhxc64_dev.vp, 9/17/2012 16:24:18, 59104 bytes
               Driver: C:\Windows\system32\iglhxg64_dev.vp, 9/17/2012 16:24:18, 58796 bytes
               Driver: C:\Windows\system32\iglhxa64.vp, 9/17/2012 16:24:18, 1074 bytes
               Driver: C:\Windows\system32\iglhxa64.cpa, 9/17/2012 16:24:18, 1981696 bytes
               Driver: C:\Windows\system32\iglhcp64.dll, 3.00.0001.0016 (English), 9/17/2012 16:24:16, 216064 bytes
               Driver: C:\Windows\system32\iglhsip64.dll, 3.00.0000.0012 (English), 9/17/2012 16:24:18, 524800 bytes
               Driver: C:\Windows\SysWow64\igdumd32.dll, 9.17.0010.2857 (English), 9/17/2012 01:24:06, 11040256 bytes
               Driver: C:\Windows\SysWow64\igfxdv32.dll, 8.15.0010.2857 (English), 9/17/2012 01:24:10, 330240 bytes
               Driver: C:\Windows\SysWow64\igd10umd32.dll, 9.17.0010.2857 (English), 9/17/2012 01:23:50, 11158528 bytes
               Driver: C:\Windows\SysWow64\iglhcp32.dll, 3.00.0001.0015 (English), 9/17/2012 16:24:16, 180224 bytes
               Driver: C:\Windows\SysWow64\iglhsip32.dll, 3.00.0000.0012 (English), 9/17/2012 16:24:18, 519680 bytes
               Driver: C:\Windows\SysWow64\IntelCpHeciSvc.exe, 1.00.0001.0014 (English), 9/21/2012 14:12:30, 276288 bytes
               Driver: C:\Windows\SysWow64\igfxcmrt32.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:10, 604160 bytes
               Driver: C:\Windows\SysWow64\igfx11cmrt32.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:08, 448512 bytes
               Driver: C:\Windows\SysWow64\igfxcmjit32.dll, 2.03.0000.1008 (English), 9/17/2012 16:24:10, 3776512 bytes
               Driver: C:\Windows\system32\difx64.exe, 1.04.0002.0000 (English), 9/21/2012 14:12:10, 184640 bytes
               Driver: C:\Windows\system32\hccutils.dll, 8.15.0010.2857 (English), 9/17/2012 01:23:44, 110592 bytes
               Driver: C:\Windows\system32\igfxsrvc.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 63488 bytes
               Driver: C:\Windows\system32\igfxsrvc.exe, 8.15.0010.2857 (English), 9/21/2012 14:12:22, 509248 bytes
               Driver: C:\Windows\system32\igfxpph.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 386048 bytes
               Driver: C:\Windows\system32\igfxcpl.cpl, 8.15.0010.2857 (English), 9/17/2012 16:24:10, 126976 bytes
               Driver: C:\Windows\system32\igfxdev.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:10, 441856 bytes
               Driver: C:\Windows\system32\igfxdo.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:10, 142336 bytes
               Driver: C:\Windows\system32\igfxtray.exe, 8.15.0010.2857 (English), 9/21/2012 14:12:24, 170304 bytes
               Driver: C:\Windows\system32\hkcmd.exe, 8.15.0010.2857 (English), 9/21/2012 14:12:14, 398656 bytes
               Driver: C:\Windows\system32\igfxress.dll, 8.15.0010.2857 (English), 9/17/2012 01:24:14, 9007616 bytes
               Driver: C:\Windows\system32\igfxpers.exe, 8.15.0010.2857 (English), 9/21/2012 14:12:20, 441152 bytes
               Driver: C:\Windows\system32\igfxTMM.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 410624 bytes
               Driver: C:\Windows\system32\gfxSrvc.dll, 8.15.0010.2857 (English), 9/17/2012 16:23:42, 173568 bytes
               Driver: C:\Windows\system32\GfxUI.exe, 8.15.0010.2857 (English), 9/20/2012 23:12:12, 5902656 bytes
               Driver: C:\Windows\system32\GfxUI.exe.config, 9/17/2012 01:23:44, 259 bytes
               Driver: C:\Windows\system32\IGFXDEVLib.dll, 1.00.0000.0000 (Invariant Language), 9/17/2012 16:24:10, 9728 bytes
               Driver: C:\Windows\system32\igfxext.exe, 8.15.0010.2857 (English), 9/21/2012 14:12:18, 251712 bytes
               Driver: C:\Windows\system32\igfxexps.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:10, 28672 bytes
               Driver: C:\Windows\SysWow64\igfxexps32.dll, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 25088 bytes
               Driver: C:\Windows\system32\igfxrara.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 435712 bytes
               Driver: C:\Windows\system32\igfxrchs.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 428544 bytes
               Driver: C:\Windows\system32\igfxrcht.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 429056 bytes
               Driver: C:\Windows\system32\igfxrdan.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 437248 bytes
               Driver: C:\Windows\system32\igfxrdeu.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 438784 bytes
               Driver: C:\Windows\system32\igfxrenu.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 286208 bytes
               Driver: C:\Windows\system32\igfxresn.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 439808 bytes
               Driver: C:\Windows\system32\igfxrfin.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 438272 bytes
               Driver: C:\Windows\system32\igfxrfra.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 439808 bytes
               Driver: C:\Windows\system32\igfxrheb.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 435712 bytes
               Driver: C:\Windows\system32\igfxrhrv.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 438784 bytes
               Driver: C:\Windows\system32\igfxrita.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 438784 bytes
               Driver: C:\Windows\system32\igfxrjpn.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 432128 bytes
               Driver: C:\Windows\system32\igfxrkor.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 431104 bytes
               Driver: C:\Windows\system32\igfxrnld.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 438784 bytes
               Driver: C:\Windows\system32\igfxrnor.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437760 bytes
               Driver: C:\Windows\system32\igfxrplk.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 438784 bytes
               Driver: C:\Windows\system32\igfxrptb.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437760 bytes
               Driver: C:\Windows\system32\igfxrptg.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 438784 bytes
               Driver: C:\Windows\system32\igfxrrom.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 439296 bytes
               Driver: C:\Windows\system32\igfxrrus.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 439296 bytes
               Driver: C:\Windows\system32\igfxrsky.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 438784 bytes
               Driver: C:\Windows\system32\igfxrslv.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437760 bytes
               Driver: C:\Windows\system32\igfxrsve.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437760 bytes
               Driver: C:\Windows\system32\igfxrtha.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437248 bytes
               Driver: C:\Windows\system32\igfxrcsy.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 438272 bytes
               Driver: C:\Windows\system32\igfxrell.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:12, 440320 bytes
               Driver: C:\Windows\system32\igfxrhun.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:14, 438272 bytes
               Driver: C:\Windows\system32\igfxrtrk.lrc, 8.15.0010.2857 (English), 9/17/2012 16:24:16, 437760 bytes
               Driver: C:\Windows\system32\Gfxres.ar-SA.resources, 9/17/2012 16:23:42, 165865 bytes
               Driver: C:\Windows\system32\Gfxres.cs-CZ.resources, 9/17/2012 16:23:42, 142008 bytes
               Driver: C:\Windows\system32\Gfxres.da-DK.resources, 9/17/2012 16:23:42, 136873 bytes
               Driver: C:\Windows\system32\Gfxres.de-DE.resources, 9/17/2012 16:23:42, 147101 bytes
               Driver: C:\Windows\system32\Gfxres.el-GR.resources, 9/17/2012 16:23:42, 209727 bytes
               Driver: C:\Windows\system32\Gfxres.es-ES.resources, 9/17/2012 16:23:42, 147010 bytes
               Driver: C:\Windows\system32\Gfxres.en-US.resources, 9/17/2012 16:23:42, 132360 bytes
               Driver: C:\Windows\system32\Gfxres.fi-FI.resources, 9/17/2012 16:23:42, 141739 bytes
               Driver: C:\Windows\system32\Gfxres.fr-FR.resources, 9/17/2012 16:23:42, 145211 bytes
               Driver: C:\Windows\system32\Gfxres.he-IL.resources, 9/17/2012 16:23:42, 158727 bytes
               Driver: C:\Windows\system32\Gfxres.hr-HR.resources, 9/17/2012 16:23:42, 140779 bytes
               Driver: C:\Windows\system32\Gfxres.hu-HU.resources, 9/17/2012 16:23:42, 143657 bytes
               Driver: C:\Windows\system32\Gfxres.it-IT.resources, 9/17/2012 16:23:42, 149390 bytes
               Driver: C:\Windows\system32\Gfxres.ja-JP.resources, 9/17/2012 16:23:42, 163120 bytes
               Driver: C:\Windows\system32\Gfxres.ko-KR.resources, 9/17/2012 16:23:42, 147759 bytes
               Driver: C:\Windows\system32\Gfxres.nb-NO.resources, 9/17/2012 16:23:42, 137534 bytes
               Driver: C:\Windows\system32\Gfxres.nl-NL.resources, 9/17/2012 16:23:42, 143730 bytes
               Driver: C:\Windows\system32\Gfxres.pl-PL.resources, 9/17/2012 16:23:42, 142423 bytes
               Driver: C:\Windows\system32\Gfxres.pt-BR.resources, 9/17/2012 16:23:42, 143976 bytes
               Driver: C:\Windows\system32\Gfxres.pt-PT.resources, 9/17/2012 16:23:42, 142990 bytes
               Driver: C:\Windows\system32\Gfxres.ro-RO.resources, 9/17/2012 16:23:42, 145715 bytes
               Driver: C:\Windows\system32\Gfxres.ru-RU.resources, 9/17/2012 16:23:42, 193862 bytes
               Driver: C:\Windows\system32\Gfxres.sk-SK.resources, 9/17/2012 16:23:42, 141574 bytes
               Driver: C:\Windows\system32\Gfxres.sl-SI.resources, 9/17/2012 16:23:42, 137621 bytes
               Driver: C:\Windows\system32\Gfxres.sv-SE.resources, 9/17/2012 16:23:42, 142617 bytes
               Driver: C:\Windows\system32\Gfxres.th-TH.resources, 9/17/2012 16:23:42, 223233 bytes
               Driver: C:\Windows\system32\Gfxres.tr-TR.resources, 9/17/2012 16:23:42, 144378 bytes
               Driver: C:\Windows\system32\Gfxres.zh-CN.resources, 9/17/2012 16:23:42, 124403 bytes
               Driver: C:\Windows\system32\Gfxres.zh-TW.resources, 9/17/2012 16:23:42, 126035 bytes
               Driver: C:\Windows\system32\ig7icd64.dll, 9.17.0010.2857 (English), 9/17/2012 16:23:50, 11593728 bytes
               Driver: C:\Windows\SysWow64\ig7icd32.dll, 9.17.0010.2857 (English), 9/17/2012 16:23:48, 8577536 bytes
               Driver: C:\Windows\system32\Intel_OpenCL_ICD64.dll, 1.02.0001.0000 (English), 9/17/2012 16:24:18, 56832 bytes
               Driver: C:\Windows\system32\IntelOpenCL64.dll, 1.01.0000.1003 (English), 9/17/2012 16:24:18, 241664 bytes
               Driver: C:\Windows\system32\igdbcl64.dll, 9.17.0010.2857 (English), 9/17/2012 16:23:54, 3582976 bytes
               Driver: C:\Windows\system32\igdrcl64.dll, 9.17.0010.2857 (English), 9/17/2012 16:24:06, 27664896 bytes
               Driver: C:\Windows\system32\igdfcl64.dll, 8.01.0000.2857 (English), 9/17/2012 16:24:00, 27435520 bytes
               Driver: C:\Windows\SysWow64\Intel_OpenCL_ICD32.dll, 1.02.0001.0000 (English), 9/17/2012 16:24:18, 56320 bytes
               Driver: C:\Windows\SysWow64\IntelOpenCL32.dll, 1.01.0000.1003 (English), 9/17/2012 16:24:18, 195584 bytes
               Driver: C:\Windows\SysWow64\igdbcl32.dll, 9.17.0010.2857 (English), 9/17/2012 16:23:54, 2899968 bytes
               Driver: C:\Windows\SysWow64\igdrcl32.dll, 9.17.0010.2857 (English), 9/17/2012 16:24:02, 27643904 bytes
               Driver: C:\Windows\SysWow64\igdfcl32.dll, 8.01.0000.2857 (English), 9/17/2012 16:23:56, 21816320 bytes
               Driver: C:\Windows\system32\igfxCoIn_v2857.dll, 1.02.0030.0000 (English), 9/17/2012 01:24:18, 116224 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
            Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1E221849&REV_04\3&11583659&0&FB
               Driver: n/a

                 Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
            Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_01501849&REV_09\3&11583659&0&00
               Driver: n/a

                 Name: High Definition Audio Controller
            Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_18981849&REV_04\3&11583659&0&D8
               Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 03:43:43, 122368 bytes

                 Name: PCI standard PCI-to-PCI bridge
            Device ID: PCI\VEN_1B21&DEV_1080&SUBSYS_10801849&REV_03\4&C7A4F95&0&00E5
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
            Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_28221849&REV_04\3&11583659&0&FA
               Driver: C:\Windows\system32\DRIVERS\iaStorA.sys, 12.09.0000.1001 (English), 11/21/2013 08:31:28, 632168 bytes
               Driver: C:\Windows\system32\DRIVERS\iaStorF.sys, 12.09.0000.1001 (English), 11/21/2013 08:31:28, 28008 bytes

                 Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
            Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_1E1E1849&REV_C4\3&11583659&0&E7
               Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 06:33:48, 184704 bytes

                 Name: ASMedia XHCI Controller
            Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_10421849&REV_00\4&37A73C8A&0&00E7
               Driver: n/a

            ------------------
            DirectShow Filters
            ------------------

            DirectShow Filters:
            WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
            WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
            WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
            MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
            Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
            WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
            WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
            Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
            Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
            DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
            Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
            WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
            Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
            AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
            VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
            SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
            Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
            AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
            StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
            Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
            MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
            CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
            MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
            SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
            MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
            Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
            SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
            Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
            Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
            MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
            DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
            Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
            Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
            ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
            Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
            MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
            Line 21 Decoder,0x00600000,1,1,,
            Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
            Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
            VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
            WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
            VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
            File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
            iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
            iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
            DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
            Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
            Overlay Mixer2,0x00200000,1,1,,
            RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
            Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
            WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
            MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
            DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
            SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
            Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
            MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
            Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
            StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
            Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
            Overlay Mixer,0x00200000,0,0,,
            AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
            NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
            AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
            Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
            MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
            Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
            File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
            Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
            StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
            AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
            Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
            File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
            File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
            Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
            AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
            AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
            SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
            Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
            Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
            BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
            MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

            WDM Streaming Tee/Splitter Devices:
            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Video Compressors:
            WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
            WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
            MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
            DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
            MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

            Audio Compressors:
            WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
            WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
            IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
            PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
            Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
            GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
            CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
            CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
            MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

            PBDA CP Filters:
            PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
            PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
            PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

            Midi Renderers:
            Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
            Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

            WDM Streaming Capture Devices:
            Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
            Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
            Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            WDM Streaming Rendering Devices:
            Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
            Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            BDA Network Providers:
            Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
            Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
            Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
            Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
            Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

            Multi-Instance Capable VBI Codecs:
            VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

            BDA Transport Information Renderers:
            BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
            MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

            BDA CP/CA Filters:
            Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
            Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
            PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
            XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

            WDM Streaming Communication Transforms:
            Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

            Audio Renderers:
            Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713
            Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
            Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
            DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713

            ---------------
            EVR Power Information
            ---------------
            Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
              Quality Flags: 2576
                Enabled:
                Force throttling
                Allow half deinterlace
                Allow scaling
                Decode Power Usage: 100
              Balanced Flags: 1424
                Enabled:
                Force throttling
                Allow batching
                Force half deinterlace
                Force scaling
                Decode Power Usage: 50
              PowerFlags: 1424
                Enabled:
                Force throttling
                Allow batching
                Force half deinterlace
                Force scaling
                Decode Power Usage: 0

            • 3. Re: Need Help Advanced Display Issues

              Hi kherova,

               

              Thanks for all the information.

               

              As first Step I would like you to try updating the graphics driver so please do the following:

               

              1. Uninstall the current driver
              2. Download the latest driver at the following link:

              https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714

               

              Based on the reports you are running an older driver version So please try updating it first. You can check the following document in case you have issue during the driver installation:

              https://communities.intel.com/docs/DOC-22542

               

              Another good step is to try a different cable if possible. You can try with an HDMI or a DVI Single layer cable.

              • 4. Re: Need Help Advanced Display Issues
                kherova

                Thank you Kevin, but I have tried both drivers, neither of them function for my needs, currently, as neither of them are allowing me to create the custom resolution and implement it so far as I have tried thus far.  I desire to use an analog signal over DSub, so HDMI and DVI are not desired alternatives.  I have also tried two different VGA cables.

                The HD 4000 should be capable of outputting a custom resolution with the software driver, and that is what I would like to do.

                It would be helpful to know if:

                1. I am doing something wrong (either using the wrong values, or overlooking some option of the software that must be set in order to achieve my goal)

                2. my system (fact that it is 64bit, or some other condition) does not allow functionality with the driver

                or

                3. The design of the driver does not allow the setup of this custom resolution setting.

                 

                Resolution:

                If #1, then I would be grateful for suggested corrections to my process.

                If #2, then if you are aware of any system or 3rd party conflicts, I would be appreciative to know.

                If #3, then is there any workaround?  I am concerned that the field for the Vertical scan rate ignores significant digits. Perhaps there is some way to instruct the driver to pay attention to the full 3 significant digits.  The Horizontal scan rate (which you cannot set) populates with thousandths of mHz, so it seems like the driver on some level is capable of handling, it is just the input field that is not.

                • 5. Re: Need Help Advanced Display Issues
                  kherova

                  Some further troubleshooting seems to rule out the HDTV, vga cable, and VGA port.

                  I can see the pc on a 19" LCD over vga.

                  I can see a pc image from my laptop on my Samsung tv over VGA

                  Both using the same cable.

                   

                  The vertical scan rate input field is limited to just 5 characters.  I can type 59943 or 59.93, but not 59.934

                  The Horizontal scan rate does not have this limitation, but cannot be changed manually.

                   

                  In the System32 folder, there appears to be two versions of the utilities.  I am not sure if one is for 32bit and one 64, but I have tried both.

                  CustomModeApp.exe and CustomModeApp2_0.exe

                  I have tried running them as an administrator, and in compatibility mode.

                  • 6. Re: Need Help Advanced Display Issues

                    Based on your information you are not doing wrong and the driver provides fully capability under custom mode to create supported resolutions.

                     

                    That is in fact what I’ve noticed on the graphics report. This report shows all the Monitor Supported Modes with the corresponding Refresh rates and I am afraid to say that the monitor you are using does not support Refresh rate 59Hz and this may be the reason why you are having this problem.

                    • 7. Re: Need Help Advanced Display Issues
                      kherova

                      Is the edid block wrong, or is my manual?

                      Also, is it not relevant that I can't set the precise refresh rate and pixel clock to 3 significant digits beyond 59?

                      Once a custom mode is created, how do you force that mode?

                       

                      This is from my manual:

                      If the signal from the system doesn’t equal the standard signal mode, adjust the mode by referring to your videocard user guide; otherwise there may be no video. For the display modes listed below, the screen image has been optimized during manufacturing.

                            

                      ModeResolutionHorizontal Frequency (kHz)Vertical Frequency (Hz)Pixel Clock Frequency (MHz)Sync Polarity (H/V)
                      IBM640 x 35031.46970.08625.175+ / -
                      IBM720 x 40031.46970.08728.322- / +
                      VESA640 x 48031.46959.9425.175- / -
                      VESA640 x 48037.86172.80931.5- / -
                      VESA640 x 48037.57531.5- / -
                      VESA800 x 60037.87960.31740+ / +
                      VESA800 x 60048.07772.18850+ / +
                      VESA800 x 60046.8757549.5+ / +
                      VESA1024 x 76848.36360.00465- / -
                      VESA1024 x 76856.47670.06975- / -
                      VESA1024 x 76860.02375.02978.75+ / +
                      VESA1280 x 102463.98160.02108+ / +
                      VESA1280 x 102479.97675.025135+ / +
                      VESA1360 x 76847.71260.01585.5+ / +
                      VESA1600 x 12007560162+ / +
                      CVT1920X1080RB66.58759.934138.5+ / -
                      • 8. Re: Need Help Advanced Display Issues

                        Thanks for the information. Based on my research it seems that when creating resolutions the software does not allow setting decimals on the resolution and this may be the reason why you are not getting the device properly.

                        • 9. Re: Need Help Advanced Display Issues
                          kherova

                          Yep.  Verified by sticking an AMD graphics card, and display works fine with them.

                          Not happy to have spent hundreds of dollars on Intel, just to have it not work by a poorly designed driver.  Guess it is time to become an AMD fanboy instead of Intel.  Bummer.