Thanks for joining the community.
I understand you are connecting two monitors to your computer using KVM switch.
Intel recommends using same end on both side if the cables. The usage of KVM switches will limit dual monitor feature on your computer.
Please try getting the latest video drivers for your graphics controller here:
Please filter by operating system and try to install the driver when it finishes downloading, to verify that your system will accept it:
Also, check the link below for more information: