Hello Prblmsau, I’m sorry to hear you are having issues with your motherboard and this new video card, but it looks like a compatibility issue between these two devices.
However, you could check with the video card manufacture if a firmware updated would be necessary.
Could you please let me know which is the behavior of the system when you use only the XFX R9 280x? Are you able to access Windows?
Thanks for your prompt reply. With just the 280x installed,the board boots fine and the splash screen is on the monitor until it handsoff to windows. Then the display freezes ("0_" showing on the bottom right of the monitor, "00" on the board) and Windows continues to load without any monitor output. Also, when when I boot with the 6850 and 280x installed, they both inhabit the same address, producing a Code 12 not enough resources message in device manager.
Prblmsau, did you check with XFX if the monitor needs a firmware update?
Would you test the monitor using the latest graphic drivers available https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23764&lang=eng
I also have an open ticket with XFX.
Here is the system summary:
OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name UPSTAIRS-PC System Manufacturer INTEL_ System Model BGP6710J System Type x64-based PC Processor Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s) BIOS Version/Date Intel Corp. BGP6710J.86A.2209.2012.0717.2302, 7/17/2012 SMBIOS Version 2.6 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United States Hardware Abstraction Layer Version = "6.1.7601.17514" User Name Time Zone Eastern Daylight Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 16.0 GB Available Physical Memory 12.2 GB Total Virtual Memory 32.0 GB Available Virtual Memory 26.6 GB Page File Space 16.0 GB Page File D:\pagefile.sys
Would you please try installing the 32 bit graphics driver?
If it does not work, please follow the steps given on the following document.
HI there Sylvia,
I asla have the same motherboard, and tried to install my new r9 2980x and get exactly the same error message while trying to boot.
the computer sounds like it continues to boot into windows, but just a black scree with "0_" at the bottom right holds.
have there been any advancements as to how this can be fixed? I'm so sad it isn't working!
Daniel, may I have the model number of your processor?
HI Sylvia, thank you for such a quick reply!
my setup is:
Intel DP67BG MotherBoard
i7-2600K @ 3.4GHz 8-core CPU
16GB DDR3 RAM
GIGABYTE Power Supply 550W
WIndows 7 64bit
Bios version/Date: Intel Corp. BGP6710J.86A.2040.2011.0629.0142, 6/29/2011
SMBIOS Version 2.6
any thoughts? I assume the processor model numer is i7-2600K. Please let me know if it's something else.
Any help would be much much appreciated as I'm still having no luck.
thank you Sylvia!
Thanks a lot for the information Daniel.
I’m afraid to tell you that this could be a compatibility problem between your system and the video card. Remember that we try to make our products compatible to many 3rd components as possible; however we cannot guarantee compatibility with all of them.
These are some recommendation I could give you regarding this behavior.
Since you are running BIOS version 2040 please install the following versions in order to update the BIOS to the latest version available.
Just in case these are the latest video drives for your system, if you would like to install them and test the system after.
In addition to that, please try using a bigger power supply.
Ok it is a bit late but here is the solution:
Your card is working fine but your OS needs to run the driver in order to that. Find another graphics card and install it on second port then install AMD Display Driver and reboot your computer the screen will remain black till log on screen(OS only runs graphic drivers after the boot sequence) and there you have it.
Another trick if your still not shows anything on bios you can choose which graphic card runs first choose the temporary one(the one in the second port) and you are good to go.
Thank you for the feedback and workaround provided for this scenario.
For sure it is going to help future users having this issue.