1 Reply Latest reply on Apr 17, 2014 1:33 AM by Miihkali

    Can't add VLAN to NIC, NCS2Prov.exe crashes

    Miihkali

      Windows 7 64-bit, Intel Gigabit CT with ProSet 19.1. When VLAN is added to this card "Intel ANS Virtual Adapter" is added to system, but then error is displayed "One or more vlan(s) could not be created. Please check the adapters status and try again".

       

      At the same time an appcrash is logged to eventlog:

       

      ----

      Faulting application name: NCS2Prov.exe, version: 18.8.134.0, time stamp: 0x5285684c

      Faulting module name: NcsColib.dll, version: 18.8.134.0, time stamp: 0x5285679b

      Exception code: 0xc0000005

      Fault offset: 0x00000000000332bb

      Faulting process id: 0x12ac

      Faulting application start time: 0x01cf598ed0546b43

      Faulting application path: C:\Program Files\Intel\NCS2\WMIProv\NCS2Prov.exe

      Faulting module path: C:\Windows\system32\NcsColib.dll

      Report Id: 15bd7eae-c582-11e3-bb42-005056c00008

      ----

       

      I tried adding vlan with prosetcl but that fails also.

       

      Those "ghost" virtual adapters can not be uninstalled from Network Connections or from Device Manager. Only way to remove them is manually from registry... more info here Network Connectivity — Unable to uninstall Intel� Network Connections, Intel� PROSet, or teams

       

       

      I removed drivers and reinstalled them, same thing.

       

      I tried the card in another machine, with same ProSet 19.1 and I had no problems creating VLANs.

       

      All drivers should be the latest. I believe that is an access violation exception, but what was going on... verbose logs anywhere ?

        • 1. Re: Can't add VLAN to NIC, NCS2Prov.exe crashes
          Miihkali

          I tested also with the oldest drivers available, Proset 18.5 and behaves the same:

           

          Faulting application name: NCS2Prov.exe, version: 18.5.42.0, time stamp: 0x51f05711

          Faulting module name: NcsColib.dll, version: 18.5.42.0, time stamp: 0x51f055e6

          Exception code: 0xc0000005

          Fault offset: 0x000000000002e29f

          Faulting process id: 0x1e8

          Faulting application start time: 0x01cf5a0dd38745a5

          Faulting application path: C:\Program Files\Intel\NCS2\WMIProv\NCS2Prov.exe

          Faulting module path: C:\Windows\system32\NcsColib.dll

          Report Id: 9d97957d-c601-11e3-aeb9-d850e640e5a4