3 Replies Latest reply on May 23, 2014 2:10 PM by allan_intel

    RST 11.0.0.1032 not offering Raid 5 option, help please...

    Morg

      I have a dell Studio 435t/9000 with the ICH10R chipset (report below, don't worry about it's current status, I'm running a verification at the moment to see if that may be my problem).

       

      Anyway....I recently increased the size of my raid 1 array from Samsung 500Gb to WD 1TB. To do this, I first upgraded from the Intel Matrix Storage 8.x to RST-(details below). I formatted 3 new drives as I wanted to go to Raid 5. I pulled one old drive out, mirrored a new drive to that, then then replaced the other along with added the third new drive. At this point, I reset the disks to non-raid in the bio to see if I could set it up as raid 5 in the bios and mirror/stripe from the new drive over to both the other new ones. It only allowed me to create a Raid 1 or 0 in the bios, so I went with raid 1 thinking I could convert through windows RST to raid 5 later. At this point I had the new larger Raid 1 array working perfectly with the third new drive still on its own. (The configuration you see below). However now, windows RST won't give me the option to convert to anything other than Raid 0. Any tricks I need to know? Could it be my orom version is too old for Raid 5? Thank you for any help...

       

       

       

      System Report

       

      System Information

      OS name:  Microsoft® Windows Vista™ Home Premium

      OS version:  6.0.6002 Service Pack 2 6002

      System name:  JOSHUA

      System manufacturer:  DELL Inc.

      System model:  Studio XPS 435T

      Processor:  GenuineIntel Intel64 Family 6 Model 26 Stepping 4 2.934  GHz

      BIOS:  DELL INC., A16

       

      Intel® Rapid Storage Technology

      Kit installed:  11.0.0.1032

      User interface version:  11.0.0.1032

      Language:  English (United States)

      Intel RAID controller:  Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller

      Number of SATA ports:  6

      RAID option ROM version:  8.6.0.1007

      Driver version:  11.0.0.1032

      ISDI version:  11.0.0.1032

       

      Hardware Information

      Name:  Array_0000      

      Size:  1.8 TB

      Available space:  0 GB

      Disk data cache:  Enabled

      Number of volumes:  1

      Volume member:  Volume_0000

      Number of disks:  2

      Array disk:  WD-WCC3F2496464

      Array disk:  WD-WCC3F2480686

       

      Name:  Volume_0000

      Status:  Verifying and repairing 3% complete

      Type:  RAID 1

      Size:  932 GB

      Data stripe size:  64 KB

      Write-back cache:  Disabled

      System volume:  Yes 

      Initialized:  Yes 

      Verification errors found:  0

      Blocks with media errors:  0

      Physical sector size:  4096 Bytes

      Logical sector size:  512 Bytes

      Parent array:  Array_0000      

      Number of disks:  2

      Array disk:  WD-WCC3F2496464

      Array disk:  WD-WCC3F2480686

       

      Disk on port 2

      Port location:  Internal

      Status:  Normal

      Type:  Hard disk

      Usage:  Array disk

      Size:  932 GB

      Serial number:  WD-WCC3F2496464

      Model:  WDC WD10EZEX-00BN5A0

      Firmware:  01.01A01

      System disk:  No

      Password protected:  No

      Disk data cache:  Enabled

      Native command queuing:  Yes 

      SATA transfer rate:  3 Gb/s

      Physical sector size:  4096 Bytes

      Logical sector size:  512 Bytes

       

      Disk on port 3

      Port location:  Internal

      Status:  Normal

      Type:  Hard disk

      Usage:  Array disk

      Size:  932 GB

      Serial number:  WD-WCC3F2480686

      Model:  WDC WD10EZEX-00BN5A0

      Firmware:  01.01A01

      System disk:  No

      Password protected:  No

      Disk data cache:  Enabled

      Native command queuing:  Yes 

      SATA transfer rate:  3 Gb/s

      Physical sector size:  4096 Bytes

      Logical sector size:  512 Bytes

       

      Disk on port 4

      Port location:  Internal

      Status:  Normal

      Type:  Hard disk

      Usage:  Available

      Size:  932 GB

      Serial number:  WD-WCC1S8054047

      Model:  WDC WD10EZEX-75ZF5A0

      Firmware:  80.00A80

      System disk:  No

      Password protected:  No

      Disk data cache:  Enabled

      Native command queuing:  Yes 

      SATA transfer rate:  3 Gb/s

      Physical sector size:  4096 Bytes

      Logical sector size:  512 Bytes

       

      Disk on port 0

      Port location:  Internal

      Status:  Normal

      Type:  ATAPI device

      Usage:  Unknown

      Size:  0 GB

      Serial number: 

      Model:  TSSTcorpDVD-ROM TS-H353B

      Firmware:  D700

      System disk:  No

      Password protected:  No

      Disk data cache:  Disabled

      Native command queuing:  No

      SATA transfer rate:  1.5 Gb/s

      Physical sector size:  0 Bytes

      Logical sector size:  0 Bytes

       

      Disk on port 1

      Port location:  Internal

      Status:  Normal

      Type:  ATAPI device

      Usage:  Unknown

      Size:  0 GB

      Serial number: 

      Model:  PLDS DVD+/-RW DH-16A6S

      Firmware:  YD12

      System disk:  No

      Password protected:  No

      Disk data cache:  Disabled

      Native command queuing:  No

      SATA transfer rate:  1.5 Gb/s

      Physical sector size:  0 Bytes

      Logical sector size:  0 Bytes

       

      Empty port

      Port:  5

      Port location:  External

        • 1. Re: RST 11.0.0.1032 not offering Raid 5 option, help please...
          allan_intel

          Thanks for joining the community.

          I understand you are trying to create RAID 5 array on Dell Studio 435t/9000.

          According to computer specifications, RAID level support goes up to RAID 0 and RAID 1.

          I regret to inform you that RAID 5 is not available on this computer.

          I recommend checking with Dell support for more technical information about your computer model.

          This type of support depends on the computer BIOS, and at this stage, your computer BIOS does not support RAID 5.

           

          Allan.

          • 2. Re: RST 11.0.0.1032 not offering Raid 5 option, help please...
            Morg

            Allan_Intel,

             

            As the latest Dell Bios update (A16) was initiated because of an Intel request, wouldn't it be Intel who would push the dell bios update again?? I assume the 435t/9000 not being able to do Raid 5, 10 has to do with the older OROM version on the ICH10R chipset, which is currently Intel Matrix Tech 8.6.x.

             

            I draw those conclusions from the fact that the latest Dell Bios update info stated:

             

            Fixes & Enhancements

            Update INTEL Microcode per Intel request

             

            • 3. Re: RST 11.0.0.1032 not offering Raid 5 option, help please...
              allan_intel

              Thanks for coming back to the communities.

              Microcode does not have anything to do with Intel® Rapid Storage Technology. That's for processor compatibility. I recommend contacting Dell for system specifications and check if RAID 5 is supported because as far as I know, some Dell systems do not support RAID 5 volumes.

               

              Allan.