when i was updating my drivers by "advanced system optimizer" program it suddenly coudnt update any more drivers and an error appeared " The installer can not run on this platform" i found another error "intel rst is not running ". and also all the sound system in vaio became unclear i tried uninstalling and installing intel rapid storage techonlogy driver but i have an error "fatal error ocured during unistallation "and i tried also in a clean boot but it also didnt work ..I checked IDE ATA/ATAPI controllers in device manager and i found a drive called intel 7 seriesc216 but when i updated it error appeared "windows found driver software for your device but encountered an error while trying to install it!!!"the system cannot find the file sepecified"
so what can i do ???? "i dont have any restore points
Sorry to hear you are having problems but let me help you.
Based on the information I would like you to try installing the generic .INF (driver) for your chipset. Here you can download it:
I also would like to know what the computer model is or maybe provide your dxdiag report.
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.