2 Replies Latest reply on Oct 1, 2009 10:33 AM by 9denis

    HP Ultrium 1760 on Intel Modular Server MFSYS25




      We have Symantec BackupExec 12.5 installed on Intel Modular Server MFSYS25 (F/W Ver. 3.0). The operating system is Windows Server 2003 64-bit. The tape drive that we use for backup is "HP StorageWorks Ultrium 1760" and it is connected via SAS port. The tape drives have Symantec Drivers installed. We have all the latest patches and service packs installed for Symantec BackupExec.


      We are intermittently getting error while taking backup using Symantec BackupExec. The OS generates Event ID 11 and backup fails. The error source is "LSI_SAS" and the description says "The driver detected a controller error on \Device\RaidPort0".


      Does anybody know of this error? Is there any known issue with this?


      Thanks in Advance.