8 Replies Latest reply on Jul 31, 2016 5:31 AM by sam_sung

    Intel 320 Series SSD BAD_CTX with current firmware?

    Kp

      Hi,

       

      I have an Intel 320 Series SSD (40Gb) shipped with firmware 4PC10362 (the latest according to Intel's Site / SSD Toolbox) - this had been running in a system for a long time (it's a server - never powered down).


      The other day it "disappeared" off the bus in a flurry of SATA timeouts - powering it up now in another machine shows the dreaded "Serial Number: BAD_CTX" and the drive reports as 8Mb.

       

      Obviously this is a 'well known bug' involving older firmware, and powering down - but as the drive was shipped (and stamped as 4PC10362) - and does not get powered down surely this shouldn't happen?

       

      On the server it was running in - we graph SSD life left. The last reading (from the day before it failed) showed 100% life left. We also SMART monitor these drives - and received no SMART failure warning.

       

      We have a *lot* of these drives deployed in production kit - we're now nervously wondering why it failed with the same symptoms as original (i.e. earlier firmware) drives did?

       

      Is there any way to recover it from this failed state (i.e. ignoring/wiping any data on it)?

       

      Thanks

       

      -Kp