I am sorry to hear you are having problems installing the driver but let me help you.
I would like to confirm some more information. Can you please post your dxdiag report here?
How to get it?
Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.
Thanks for the information. Based on the report I would like you to do the following steps:
- Uninstall the current graphics driver. Here you have some instructions:
- Download and install the latest driver for your controller at the following link:
If you get a notification message during the installation that indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.
You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:
Here is the zip version of the video driver:
thank you so very much, it worked ! very helpful responses, short an dto the point and had instructions. you are the answer to my prayers ! thank you for your time
I am happy to know it worked for you.