Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Help! Need a graphics driver for i3!

mthom18
Beginner
1,690 Views

i have tried to update my intel i3 core processor laptop with intel core hd graphics from 8.15.10 for a week now. it gives me the the computr does not reach the minimum requirements message. i have tried the have disk version and i have no luck at all

my specs so far

some one please help !

if you can, any and all help go to this thread or my email at mailto:burnegawa@gmail.com burnegawa@gmail.com driver

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5 Replies
Kevin_M_Intel
Employee
634 Views

Hi xilao,

I am sorry to hear you are having problems installing the driver but let me help you.

I would like to confirm some more information. Can you please post your dxdiag report here?

How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

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mthom18
Beginner
634 Views

here you go friend. thank you for offering help

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Kevin_M_Intel
Employee
634 Views

Thanks for the information. Based on the report I would like you to do the following steps:

  1. Uninstall the current graphics driver. Here you have some instructions:

http://www.intel.com/support/graphics/sb/CS-034574.htm http://www.intel.com/support/graphics/sb/CS-034574.htm

  1. Download and install the latest driver for your controller at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521

If you get a notification message during the installation that indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.

You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Here is the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22521

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mthom18
Beginner
634 Views

thank you so very much, it worked ! very helpful responses, short an dto the point and had instructions. you are the answer to my prayers ! thank you for your time

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Kevin_M_Intel
Employee
634 Views

I am happy to know it worked for you.

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