We are glad you joined our community.
I am sorry you are having problems installing the driver but let me help you with that.
There are some steps I want you to do:
- Uninstall the current graphics driver by following the instructions here:
- Download the latest driver for your controller here:
If you get a notification message during the installation, it indicates that your computer manufacturer does not allow the installation of generic Intel video drives. You are required to install drivers from your computer manufacturer.
You may try to force the installation of Intel generic drivers by performing manual procedure, see here for instructions:
Here is the zip version of the video driver:
It is also important to say that since your computer has an Nvidia card means that it has the switchable graphics technology which allows the user to configure the system to share the resources on different tasks.