Same problem here : i installed intel's usb 3.0 drivers for windows 7 64 bits and since i rebooted, my Nuc 2820 doesnt recognise the keyboard-mouse (usb plugs ?) anymore so i cant even log in my own machine :(
The same keyboard and mouse works without problem... inside visual bios. Obviously it's the usb 3.0 driver that is faulty, everything worked fine before (but with a missing USB 3.0)!!
Mouse and keyboard sounds like an elementary "feature" on a 2014 computer, it is not serious from a big company like Intel to offer on their official website such a bugged driver, i'm disapointed.
How can i remove the crappy USB 3.0 driver? Is there a new (working) driver planned ?
That isn't working right. Sorry about the trouble. We'll work on getting it fixed.
Here is a link where you can get information about installing the operating system over LAN
Jean_Baptiste, I recommend contacting Intel support for further assistance:
www.intel.com/chat and choose desktop support.
About the problem that Nikko is reporting on this thread, this is documented here:
Thank you Allan for your reply. Unfortunately, not even the LAN install could solve the problem. I have use SERVA to store the Windows files and act like an installation server for the NUC.
The install started well, the NUC obtained its IP address via the DHCP (i used a LAN port from a wireless router to connect the NUC and the server was connected via WiFi to the router) and started copying the installation files. However, just when it started installing the Windows driver for the LAN card, it froze (during several attempts): the image on the screen altered and nothing could be done.
Next I have tried one more last time to install a Windows 8 64 bit copy from a USB key, but with no success: just when it started running the setup, the unit froze again. I don't know what could be the cause of the problem, since the components I have added seem to work fine.
All I can say is that there is definitely something wrong with the USB ports and the BIOS, as the unit does not give signs of overheating, RAM or HDD issues (in fact, on one unit the setup got to copy just a small amount of Windows files on the HDD before the unit gave em the BSOD).
Again, thank you for the tutorial in the link, but I do no think it will work, as it will need an USB key Windows PE installation.
Seeing just how difficult it is to install the Windows, I do not think I will go with the NUC solution. I am doing a research project where these kind of problems problems have to be avoided.
However, the NUC looks promising, as it is the smallest and most compact power PC I have ever seen.I do not understand why Intel chose to ship it without a hard drive, RAM or WiFi, in my opinion these items should have been selected from a list of configurations by the user before buying the NUC (just like you select the memory capacity for your phone or in the old days where you could choose you PC configuration).
It is too bad I came across two units with problems, I don't think that the overall NUC series is bad. Can you recommend me complete similar unit from previous series or other parallel series of computing units with similar characteristics?