Myles999, I am sorry to hear you are having problems with your new NUC, but I will be more than happy to assist you on this issue.
I was reading your comment and it looks like you already performed all the recommended troubleshooting on this type of product. However I will like to know which BIOS version you are trying to install through a BIOS recovery?
The latest BIOS I could find was FY0025.bio. I downloaded it a couple of
times onto different USB sticks after the initial failure, just in case there
was a problem with the download or with one of the sticks. No success. After repeating the
recovery procedure a number of times on different display/cable combinations, I
even tried recovering the previous version (0021) just in case that might at
least display something and let me into the BIOS. No luck on anything.
I have now contacted Intel support center and have supplied some more info to them that they asked for. All I can hope for now is that Intel will indicate that the unit appears to be faulty so that the retailer will agree to issue an RMA.
Ok Myless9999, once you receive the replacement NUC, please stay on BIOS 0021 until we find a solution.