Punters seem to ignore this but here it is anyway.
"Update the BIOS on your computer only if the newer BIOS version specifically solves a problem you have. We do not recommend BIOS updates for computers that do not need it. You can view all new BIOS fixes in the release notes."
I am still functioning with the BIOS as it came in the box, #17 I believe. However I haven't tried to hook up the fridge yet.
I am sorry to hear you are having this problem but let me help you.
The feedback you have provided is very important for us and I will check on that. In the meantime I would like to verify with you the following:
- Have you tested another HDD/SSD in your system while having the latest BIOS? Is it the same result?
- Can you please post the AA number here? Note that is just the AA number only (do not post the Serial number).
- Did you tried with the BIOS recovery to version 24 or maybe the F7 method?
Yes, reguardless of which SSD i put in, (i have 6 of them) they all don't detect. If i attach a USB based CD-ROM that works. Where do I find the AA Number?
I did all the updates to the BIOS via the F7 method, and restored to .21 via the (removing of jumper) method.
So, when troubleshooting , you wouldn't update the BIOS to the lastest? Or did you miss the part that I said,I was having stability issues. Post like this, need a 'un-helpful' button.
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>>Where do I find the AA Number?<<
The AA (altered assembly) number is a nine-digit, alpha-numeric code used to identify a desktop board and its revision history.
p.s As an update, I have tried now a few HDD's... what's interesting is, the hard may detect, but it almost appears to just 'disconnect' after a while. So it will get to a part during the decompressing of files during OS install, and the installer will report losing access to the disk.
Interesting update... I grabbed an old SATA 2, 5400 RPM 2.5 disk, and tried installing to that, and it has worked much better than any of the SSD's i have tried. EVO 120GB , EVO 250GB, and OCZ-VERTEX all have issues, however this magnetic disk, has successfully installed windows. For whatever reason, this one is having issues, the other 4 NUCS are all running off the same SSD's :\
Thanks for the information. I am checking with the development team to verify what the problem could be and so get solution for that. I will keep you posted.
I have the exact same issue with my DN2820FYKH on BIOS FY0025.
This is with an Intel 530 SSD.
As soon as I try and write to the SSD it disappears. It does not come back until I power cycle. I tried updating the SSD firmware but it did not help.
I downgraded the BIOS to FY0021 and it works perfectly.
I upgraded to FY0025 to fix the USB 3.0 issue.
Does the dev team have an updated BIOS planned to fix this? I don't have a BIOS combination that allows everything to work yet.
We are still waiting for information but no updates yet. I will ping them again.
I am sorry for the delay. I have been pushing but we have no information yet. In the meantime, can you please try the latest BIOS update for this unit?
Here you can download it:
Let me know!
I've tried FY0028 and it has the same issues unfortunately. I think I have to RMA it at this point
Thanks for the feedback. In the meantime I would recommend you rolling back to version 023 and Have the system stable until we come up with a newer BIOS (there will be, no ETA) to fix this problem.