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after talking with an Intel tech, he ask me to return the product to Intel.
This happened to me yesterday, too! Exact same scenario! I'm yet to receive a response from Intel Support
Plbabin, I do understand the inconvenience you have faced, and I would like to apologize.
Definitely the replacement of the NUC was the best decision.
Once you receive the replacement product, I would recommend you to keep BIOS version 0021.
I will report this behavior to the engineering team so they can check it out.
We really do appreciate this information.
@Jezzarino, if you are experiencing the same behavior, please contact our Warranty department so they can help you. http://www.intel.com/p/en_US/support/contactsupport
i tried to update the BIOS to 0025 because i wasn't able to boot from a USB stick to install openELEC. So I tried the steps on this forum thread Re: DN2820FYKH and USB booting
any idea how to boot from a usb stick if i can't update the BIOS?
Plbadim, you can try by pressing the F10 key during post, or you can also access the BIOS and change the boot order.